REPAIR TOOL TECH

POSITION PURPOSEThe Tech is a non-supervisory position specializing in the repair of small engine complex repairs. The primary function of this position is to diagnosis and fix customer and store owned units, communicating the status of repairs to the customer service rep for communication to the customer.

Repair units

Communicate status of repairs to customer service rep

Communicate special parts needs to the parts/intake associate

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

Coordinate parts orders with repair parts specialist

Communicate status of repairs with customer service rep

NATURE AND SCOPEPosition reports to the Operations Manager.ENVIRONMENTAL JOB REQUIREMENTSEnvironment:Located in a comfortable indoor area. Any unpleasant conditionTravel:Typically requires overnight travel less than 10% of the time.Additional Environmental Job Requirements:MINIMUM QUALIFICATIONSMust be eighteen years of age or older.Must be legally permitted to work in the United States.Additional Minimum Qualifications:Education Required:Years of Relevant Work Experience: 1 yearsPhysical Requirements:Most of the time is spent sitting or standing in the same location or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds). Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Additional Qualifications:Preferred Qualifications:Knowledge, Skills, Abilities and Competencies:We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.