Customer Operations Representative (Indianapolis)

Title: Customer Operations Representative

Location: Indianapolis, IN 46204

Salary: $14.50hr-15hr (Weekly Pay!)

6-12 month contract ( potential for extension or permanent)

Full-time: M-F (flexible)

Benefits: Medical/Dental/Vision

For over 20 years, our client has been a nationally recognized leader providing credit and data verification solutions to U.S. banks, mortgage lenders, mortgage brokers and credit unions nationwide. Providing innovative, fully compliant web-based platforms that help mitigate risk, while improving operational efficiency and streamlining the lending process. They are seeking aCustomer Operations Representativeas the front-line support and service for the company!

Job Duties:

Provide existing customer support which may include but not be limited to answering phone calls, client conference calls, and calling appraisers to obtain status.

Answer high volume of calls from clients/appraisers.

Support client questions pertaining to valuation products and status.

Manage customer and/or product specific projects that may be assigned on a periodic basis.

Assist in a variety of projects on an as needed basis.

Job Requirements:

High school diploma or equivalent.

Requires 1-3years Customer Service inbound/outbound calls inthe financial industry- mortgage, real estate, banking, or lending industry

Must have data entry experience, able to input data accurately 45+ WPM

Handle an average of 40 + call a day from clientsand appraisers with a smile!

Must be punctual and have a stable good work history

Excellent communication required by telephone

Must have the ability to interpret and communicate detailed product information

Ability to analyze and resolve routine customer service-related issues of diverse scopes

Need to be an outgoing individual with an assertive yet supportive skill set

Strong knowledge of Microsoft Office suite of products

Pass background check and drug screening

If you meet the job requirements, please submit your resume!