Supervisor, Full Time - Tysons Corner Mall

Here at Charles Tyrwhitt we may not be in the trendiest catwalks and fashion shows, but we are certainly in the business of making it easy for men to dress well! Our busy and bustling store at the Tysons Corner Mall is looking for a dynamic Supervisor to support with engaging leadership, customer sales and store operations. This store has a successful track record of outstanding performance and top-of-the-line customer service. This is a Full Time role and we offer excellent benefits as well as a competitive hourly rate with generous bonus possibilities.Benefits:Quarterly bonus based on team sales performanceUniform allowance from day one - from top to toe in Charles Tyrwhitt!401K with 5% company matchVison/dental/medical insurances for self and family with company contributionPTO (combining Sick and Vacation)Complimentary life and disability insurances PayActiv partnership: get wages already earned before payday! Flexible Spending AccountEmployee Assistance Program- Free Therapy! Key Responsibilities include:Motivate, coach, and develop store teams to exceed KPIs, sales targets, and results Accountable for the day-to-day running of the store, including, supporting team members, deployment and training, responding to emails and phone calls, cashing up, security processes, opening and closing of the storeTakes initiative to increase selling skills amongst the team. With constant coaching around ability to upsell, ad on and boost conversion. Heavily mentoring the sales team to ensure tools and techniques are being used for best sales successDeliver and drive your team to ensure CT’s customer service expectation by ensuring expert product knowledge, ensuring you and the team are up to date with the latest store ranges and promotionsUtilize and encourage colleagues to use all store, business and staff training tools, including commercial reports, VM directives and tools to support the delivery and consistency in visual and store standardWhat We are Looking For:Customer Service experience is essential, preferably in a premium retail environment. Your personality and enthusiasm, combined with your experience will make you a person who is fun to work with, taking pride in appearance, and always with a driven, can-do attitude. Previous retail leadership experience is required, but this can be from any type of retail. Full training is provided to help you understand our brand, product, and customer. About ushttps://www.charlestyrwhitt.careers/ Charles Tyrwhitt is an inclusive employer, we look forward to receiving your application!This role requires in person attendance. Apply HerePI175814253