01 May
3rd Shift Technical Support - Help Desk - REMOTE - BS/BA REQUIRED!
Vacancy expired!
Our globally recognized end client is in need of an Entry Level Helpdesk Support Professional for a 6+ month
CONTRACT opportunity. Role is 100% REMOTE , work is done in EST (permanent schedule is 3:00 pm to 11:30 pm EST Tuesday through Saturday. During training period candidate will be required to work 8:30 am to 5:00 pm Monday through Friday - there are NO exceptions to the training OR permanent schedule). Position pays A MAX of $18/hr W2. All Applicants should have location clearly listed on resume. While position IS remote, only applicants in areas local to position posting will be considered at this time What You Will Be Doing:- Fielding and resolving telephone calls, chat and online portal questions from users seeking guidance
- Providing first-tier technical support to assist users with questions and/or issues including those regarding hardware, software, access management, process and procedure, and telecom.
- Bachelor's Degree in Computer Science or related field REQUIRED
- Intermediate level knowledge of Microsoft Office Suite applications, specifically, MS Office Word, Excel, PowerPoint and Outlook is REQUIRED
- Experience with SharePoint, Project, Access is HIGHLY DESIRED
- Knowledge of desktop Operating Systems W2K, XP, 7, 8. Mac OS X HIGHLY DESIRED
Vacancy expired!