02 May
ServiceNow Admin\/Developer
South Carolina, Hanahan , 29410 Hanahan USA

Vacancy expired!

Seeking a cleared ServiceNow Administrator/Developer. This amazing opportunity can sit either in Charleston, SC or remote. The ideal candidate will have 4+ years' in ServiceNow administration, 6+ years with Windows or Linux, scripting, AWS, ticketing tools, automation and more. For immediate consideration, please send your updated resume to Description Our client is seeking a ServiceNow Administrator/Developer to provides technical expertise to an enterprise-class hybrid cloud/datacenter organization. The ServiceNow SME will focus on implementing Incident Management, Change Management, Problem Management, Knowledge Management, Integration, CMDB, Asset Management, Import Sets, Service Catalogs/Workflows and Custom Workflows, Discovery, and Service Mapping in all related areas within a Service Now Implementation. The ideal candidate will provide hands-on expertise to implement solutions and blend the 4C's (Communication, Collaboration, Competency, and Character) for optimal success within the position. Roles and Responsibilities:

  • Implement Incident Management, Change Management, Problem Management, Knowledge Management, Integration, CMDB, Asset Management, Import Sets, Service Catalogs/Workflows and Custom Workflows, Discovery, and Service Mapping.
  • Workflow creation to automate routine tasks base on requirements.
  • Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow.
  • Review and apply additional UI/UX requirements from internal team and align into ServiceNow development.
  • Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.
  • Identify system deficiencies and recommend solutions.
  • Support, administration and maintenance of User/Group/Role Management, List/Form Updates, Catalog Items/Service Portal and Workflows.
  • Perform Data migration to import data from other applications and external databases.
  • Implement new functionality using Client Scripts, business rules, ACL, UI policies and UI actions.
  • Implements SLAs, ACLs, Client Scripts, and UI policies per requirements.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Desired/Required Skills:
  • 4+ years of ServiceNow administration.
  • 6+ years IT experience, installing, integrating with, and supporting commercial software on Windows and Linux.
  • Provide a high level of quality/accuracy.
  • Have significant experience with two or more of the following technical areas:
o Linux/Red Hat system administration o Windows server system administration o Scripting (python, shell/bash, PowerShell) o Scrum agile experience using Confluence and/or JIRA o Amazon Web Services (AWS) capabilities and certification(s) o Customer service ticketing tools (Remedy, other) o Cybersecurity (vulnerability scans, STIG compliance, RMF and) o Systems integration and automation tools (Puppet, Chef, and Ansible) o Monitoring tools (Splunk Enterprise, SolarWinds, Nagios, and WhatsUp Gold)
  • Ability to proactively identify potential issues and provide recommended solutions.
  • Able to multitask, prioritize, and manage time efficiently.
  • 8570 compliance (Active Security and OS certifications).
  • Active Secret or Interim Top Secret Clearance required.
EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Vacancy expired!

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