Assistant Facilities Manager - Janitorial Cleaning

OverviewScioto Services LLC, a Marsden Holding Company, is a facility services provider of commercial janitorial, building maintenance and specialty property services with operations serving customers throughout the United States. Scioto Services is a building services contractor known for its operational excellence and its ability to provide great services to small businesses and large multi-state or multi-regional companies alike. Scioto Services enjoys an unmatched reputation for maintaining property value and for helping business owners and property managers meet their objectives for their facilities. An industry-leading company of integrity, service dedication and innovation since it was founded in 1975, Scioto has succeeded by dedicating itself to providing customers with an ever-expanding array of cost-effective, superior-quality commercial property services. Job Skills / Requirements

• Drives Leadership Engagement Growth and Safety Enterprise strategy to leadership and associates
• Focuses on engaged leadership to reduce turnover and creating raving fans
• Manages site supervisors at customer site to ensure customer expectations and agreed upon KPIs are met
• On boards and ensures new associates are welcomed and engaged in their first week and receive adequate training
• Hires, trains, develops, and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate
• Advises Account Manager on labor issues including safety, security, employee relations, scheduling, training, grievances, etc. Ensures supervisors are adhering to company policy and administering practices in fair and equitable manner
• Spearheads the development, communication and implementation of effective growth strategies and processes
• Partners with internal stakeholders to identify business opportunities and solutions
• Ensures standards for service quality, equipment, and performance are maintained and cost-effective resources are used to maximize service standards. Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and improvements to scope of work
• Keeps safety a top priority: Provides near miss reporting and drives process improvements by identifying near misses and completing safety audits
• Supports responsible budget and controls expenses effectively
• Keeps up to date on information and technology affecting functional area(s) to increase innovation and ensure compliance
• This position will require daily review of site performance to management and of prior days, operational issues to resolve the problems communicate and coordinate with other managers to correct issues or ensure compliance with current procedures.
• Inform management of any staffing issue that will create a client service shortfall plan and implement corrective action as required. Ensure that all performance evaluations, separation notices and other Human Resources paperwork are completed and returned to Human Resources on a timely basis.

• Must have a coaching mindset and be a champion of your team
• Clearly and effectively formulate directions for others, effectively conveying expectations and what success looks like
• Build authentic relationships within the organization, with customers, and with the community
• Strong employee and client focus
• Clearly demonstrates exceptional business acumen, critical thinking, sound decision making, and creative problem-solving skills
• Demonstrated ability to execute on established strategic vision to drive successful completion of objectives and key results
• Possess personal qualities of honesty, integrity, credibility, and commitment to the organizational values
• Exceptional communication, organizational and interpersonal skills, with strong ability to make decisions and collaborate across the business
• Proficient written and verbal English communication
• Ability to work in a fast-paced environment with changing priorities.

• Facility service, janitorial or similar service-based/multi-site related experience preferred
• Efficient use of Microsoft Office and familiarity with using work order management systems

• Monday-Friday nights, flexible for alternate hours as needed (weekends for emergencies)

• Provides direct leadership to a team of general cleaners and supervisors