Technical Business Analyst

ICF is seeking a practicing Business Analyst, who is technical in nature and approach, to guide multiple software teams using Agile, Scrum, and Kanban frameworks to deliver digital transformation for the child welfare field.You are a critical thinker and driver of change who can ease the transition of digital modernization efforts for a large, diverse agile team. You understand and can apply aspects of agile and scrum frameworks, as necessary, to aid in the success of projects and teams. You are curious about the technological solution and enjoy piecing the big picture together. You are comfortable owning an effort but just as comfortable taking on tasks that help the team make progress toward its goal. You are proactive, collaborative, cross-functional, and can work independently. You are an effective communicator across various modes (in-person, phone, video conferencing) and can represent the voice of the business.What you’ll be doing:Aid in the digital transformation of a multi-faceted legacy system

Facilitate solutions and meetings to extract the necessary information to ensure understanding of goals and requirements

Liaise with project stakeholders to gather and define, refine, and document business requirements and specifications

Lead quality assurance and control process by providing oversight to the testing staff

Assist the self-organizing, self-managing team in achieving its goals

Develop or refine existing processes to enhance quality and team productivity

Documentation creation and maintenance, including standard operating procedures, the definition of ready, the definition of done, etc.

Utilize tools to define team metrics for successes and areas for improvement

Facilitate agile ceremonies to include standup, backlog grooming, demo, planning, and retrospective

Help the team maintain a tie to the overarching goals while executing on specific work

Identify and remove impediments and coach the team on removing impediments

Maintaining backlog and collaboratively identifying user stories/tasks

What you must have:Bachelor’s Degree in a relevant field

5 or more years of technical project management, Business Analyst, Scrum Master experience

2 or more years of experience with legacy modernization projects

2 or more years of experience using Atlassian Tool Suite, including Jira and Confluence

1 or more years of experience working with the full software development lifecycle (SDLC)

Ability to work with minimal supervision in very dynamic and timeline sensitive work

Ability to understand technical issues at a high-level

What we'd like you to have:Certified Scrum Master (CSM) or Certified Scrum Product, Owner

Certified Business Analyst Professional (CBAP) or PMI-Professional Business Analyst (PBA)

Experience with Scaled Agile Framework (SAFe 5)

Experience delivering software projects for Federal agencies

Familiarity with large, multi-faceted, complex systems

Experience with diverse teams and stakeholders

Understanding of multiple methodologies (e.g., waterfall and scrum)

Prior experience in another role on an IT development team

Familiarity with ServiceNow or low-code/no-code platforms

Basic understanding of DevOps and cloud-based practices

Ability to work with minimal supervision in very dynamic and timeline sensitive work

Ability to understand technical issues at a high-level

Must possess strong analytical, organizational and product management skills

Must be able to obtain Public Trust

Why you’ll love working here:Generous vacation and retirement plans

Comprehensive health benefits

Flexible work location

A diverse workforce that values equality and inclusion

Ongoing training and development opportunities

Friendly community with lots of social events

Participation in charity initiatives

Employee support program

Technologies you’ll use: (Ex: Java, React, ETL, mobile): Jira, Confluence, Visio, Microsoft Office, Microsoft Teams, Mural, GitLabWorking at ICFWorking at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (https://www.eeoc.gov/sites/default/files/migratedfiles/employers/posterscreenreaderoptimized.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transpEnglishunformattedESQA508c.pdf) . Virginia Remote Office (VA99)