Enterprise Architect - Flow

Job Description

We are looking for an Enterprise Architect who will be responsible for the technical success of the pre-sales experience with our Flow product. The ideal candidate will work directly with our prospect’s technical team leadership to help realize the full potential of Flow. They will collaborate with Solutions Architects, Account Executives and others to ensure that our prospects’ success with Flow leads to closed deals.

• You demonstrate passion for Pluralsight’s aim and culture; a hands-on worker with integrity and a desire to work in a dynamic environment.

• You are a customer-focused engineer with experience working on a distributed team.

• You are a skilled communicator, especially when helping customers through technically challenging processes.

• You possess strong analytical, critical reasoning, and creative problem-solving skills, as well as experience developing and implementing strategic and tactical solutions.

• You are energized by seeing customers succeed and will go the extra mile to make it happen.

• You are a self-starter who can effectively manage your time, prioritize, produce with autonomy, and provide visibility to key initiatives.

• You have a collaborative and flexible style, with a bias towards action.

• You also have a background in Linux system administration.

• You also have a background in installing and maintaining enterprise-level software.

• Global business and priority escalations for requests living in the integration & reporting/analytics demo pillar.

• Driving continuous improvement into our processes and products.

• Guiding potential customers through high level questions with technical expertise.

• Work closely and collaborate with other technical leaders across the organization.

• Become an expert resource and cultivate a high level of expertise on Flow, the product.

Qualifications

• Experience as a Managed Service Engineer, preferably at a managed cloud computing firm.

• 2+ years using analytics services and tools including BI systems (Tableau, Domo, Qlik) and technology stacks (SQL, Bash, Python).

• You should know the following terms without looking them up: git, repo, branch, merge, continuous integration, ticket, sprint, story point, build, stage, and release.

• Strong experience utilizing and presenting data to both technical and non-technical audiences, especially in the customer-facing arena.

• 2+ years in a SaaS Professional Services or sales environment working directly with services offerings.

• Experience working with most or all of the following: SQL database, Docker, Postgres database, Kurbenetes, Bash Scripting and Linux system administration.

• 5+ years in system administration and installing and maintaining enterprise-level software products like JIRA, GitLab, and others.

Additional Information

At Pluralsight, we believe everyone should have the opportunity to create progress through technology. That everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do every day, we empower the people who power our world.

And we don’t let fear, egos or drama distract us from our mission. We’re adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust in each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission to democratize technology skills, we are one.

All your information will be kept confidential according to EEO guidelines.