AR Manager, Cash Operations

Job Description

Job Description:The Manager, Cash Operations is an operational lead with people management responsibilities for the collections team. Role Responsibilities:Reporting to the Cash Application Manager you will be responsible for the following:In addition to people management duties: Bad debt reserve calculation on a monthly, quarterly and annual basis Reporting and providing statistics for the cash application function Prepare as needed royalty calculations and other responsibilities for the cash application group Daily team management for India work team in applying cash remittances across several ERP systems to ensure execution, accuracy and completeness on tasks and procedures Assist and provide guidance in analyzing/understanding customers’ accounts to support customer service and/or collections’pertaining to the application history and credit memo usage to invoices Review and approve journal entries submitted by team members to reclass payments received to correct customer account or to various general ledger accounts as necessary and timely Ensure daily reconciliation of credit card activities are complete and properly clear Resolve payment misapplication of funds as necessary Actively participate in case reviews to assist various teams as needed to extend internal/external customer satisfaction on case resolutions Monitor and manage KPI dashboard and reporting of unapplied cash/credits to meet SLA requirements Lead and delegate audit assignments and responsibilities for timely deliverables for internal/external audit requests Responsible for people management and development of team, including goal setting and reviews as well as providing mentorships Assist to drive efficiency and productivity through effective delegation to team members Continual review of processes to ensure best practice and working with LTC and finance teams to ensure successful implementation of any changes Support weekly SOX compliance requirements as needed as well as defining/redefining controls and processes for best practices Hold daily/weekly cadence meetings with cash teams Support the month-end Accounts Receivable sub-ledger closes and analytics as required Compile, prepare and provide allowance for bad debt reserve analysis for monthly and/or quarterly closes Compile data and related accounting entries for unclaimed property filings and/or analysis Run monthly reporting and analysis as required for AR close Perform ad-hoc assignments, and participate in various projects as assigned

Position Summary:The Manager, Cash Operations is an operational lead with people management responsibilities for the collections team

Basic QualificationsQualifications: The successful candidate will have most of the following qualifications: Bachelor’s degree in Accounting required Certified Public Accountant (CPA) designation preferred Minimum 8-10 years’ experience in cash, billing, finance, accounting and operations required Minimum 3-6 years of cash experience required Financial Planning and Analysis experience preferred Prior team management experience required Able to effectively manage competing priorities and must be well organized Critical thinking capabilities with solid management to track results and metrics Order to cash experience preferred Must have strong emphasis to details Excellent written and verbal communication skills Advance with Microsoft Excel, Word and Outlook. Net Suite, Peoplesoft, AS400, Vulcan, SFDC or Zuora experiences a plus

Preferred Qualifications CPA or Controller experience a plus Experience managing a remote international team a plus Experience managing a remote international team a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.