Store Manager - Retail

Job Description

Responsible for overall management of the Oconee retail operation. Responsible for achieving budgeted revenue/expense, recruiting, training and supervising retail staff in accordance with established procedures.

· Serves as “first face” of Goodwill in the Oconee Community sharing Goodwill story with customers and community members. ·

Assists with coordination of special community events to promote the Goodwill mission.

Responsible for the efficient operation of retail store, auditing procedures, bank deposits, and cash control; merchandising, staff supervision, training and evaluating; security and safety of company employees and property.

To achieve established goals for sales, payroll, safety and expense control.

Supervise personnel to ensure compliance with organizational policies and procedures. Includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution. ·

Oversee and assist with acceptance, sorting, processing and merchandising donated goods. ·

Assure sales and production employees use correct processing and sales procedures and methods. ·

Handle customer complaints and forward unresolved complaints to customer service team.

Complete payroll tracking to reconcile labor hours by location(s)assigned in each pay period.

· Ensure stores meet all standards outlines in the monthly inspection and bonus qualification form.

EXPERIENCE/KNOWLEDGE/ SKILLS: ·

Excellent communication skills. ·

Management experience in a retail/warehouse environment.

Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.

· Ability to foster a cooperative work environment.

Knowledge of retail floor merchandising and warehousing procedures.

Computer skills.

WORKING CONDITIONS: Works in the community and in retail store environment.

PHYSICAL DEMANDS: · High level of stamina and ability spend long hours standing. · Ability to lift a minimum of 25 pounds on a regular basis. · Ability to stock and arrange merchandise on shelves.

Additional Information

All your information will be kept confidential according to EEO guidelines.