10 May
IT ASSET COORDINATOR - HARDWARE
Delaware, Wilmington , 19801 Wilmington USA

Vacancy expired!

IT ASSET COORDINATOR - HARDWAREWilmington, DEOnsite Day 1 - everyday commute to customer officeYears of Experience: 5+ Years of ExperienceThe IT Asset Coordinator will assist in all aspects of hardware and related purchasing for Related Technology Services. This position will involve the coordination of purchase activities, including researching and evaluating vendors for pricing and quality, completing purchase orders, and documenting received asset along with managing inventory and the stockroom. The IT Asset Coordinator will provide support to the IT Asset Analysts as necessary and act as a back-up for day to day tasks.Primary Duties & Responsibilities:• Responsible for the procurement of IT goods and serviceso Receives technical procurement requests and processes accordingly.o Assist in monitoring, ordering, and receiving inventory.o Assist with Catalog updates and upkeepo Verifies purchase requisitions/quotes. Obtains clarification for any unclear requests and recommends alternatives when available.o Sends purchase orders to vendors, monitors vendor response times, and expedites orders when needed.o Ensures assets are received from the vendor and shipped to the appropriate end user in a timely fashion.o Assist with special projects as needed.• Maintains high level of customer serviceo Track requests and communicate expectations to the customer.o Respond to customer and vendor inquiries about order status, shipping and quality discrepancies, damage claims, rejections, losses, return merchandise authorizations (RMAs), over-shipments, cancellations, and product changes.o Support field personnel in troubleshooting issues related to mobile devices.• Responsible for IT inventory managemento Scans equipment as it is received to enter into the asset database.o Maintain local and remote inventory levels for desktops, laptops, and peripherals.o Maintain hardware asset database and create reports as requested.o Assist with coordinating equipment disposals for remote locations as needed.o Address discrepancies in asset repository.o Provide ad hoc reports as requested.• Minimal travel requiredMinimum Qualifications:• Minimum 1 year in an IT Asset Coordinator role• Solid knowledge of IT infrastructure hardware and maintenance agreements• Knowledge of IT Service Management processes• Associates degree in related field or equivalent experience• Self-motivated with a high attention to detail• Excellent organizational skills• Ability to manage multiple tasks simultaneously• Strong interpersonal and communication skillsWorking Conditions and Physical Requirements:• Ability to sit at a desk and work on a computer for extended periods of time• May frequently lift and/or move up to 50 pounds.• Vision abilities required by this job include close vision and ability to adjust focus

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