Digital Support Coordinator

OverviewIt's not Business, it's Personal

Multiquip is one of the largest, diversified manufacturers and suppliers of excellent quality products. Multiquip's comprehensive product portfolio includes light to medium construction equipment, power generators, and lighting.

Join our team!

Digital Support Coordinator seeks out technology to improve sales opportunities. Challenges the status quo to add fresh ideas. Enhances organizational performance and opportunities by streamlining existing processes or recommends new ways. Develops and presents new technology to Sales Team. Executes corporate vision by eradicating inefficiencies to enhance Multiquip's competitive edge.

Provides assistance with the following duties but not limited to:

Responsibilities? Works closely with Director of Innovation to ensure clear priorities and coordination of activities to enhance corporate vision ?

Digital Support Coordinator- Protects, Enriches, Arms and Explores, Protects MQ's reputation during video calls, Enriches or Enhances our Image, Creates consistency from one meeting to the next, Arms - Trains salesforce with the appropriate technical tools, Explores - Analyze and present technologies to increase Sales performance ?

Present emerging technology for MQ adoption that will increase Sales output ?

Participates in testing new software and providing enhancement recommendations ?

Provide prompt and professional service for Sales Team ?

Excels in documentation using OneNote and PowerPoint ?

Works well in team environment and routine consultation with users ?

Evaluate current tools ease of use or if new equipment is better suited to boost Sales ?

Writes software and hardware recommendations for management review ?

Follows procedures of updating knowledge book ?

Driven to exceed SLAs and KPIs ?

Regularly maintains documentation of newly deployed hardware, apps or systems ?

Coordinate and facilitate consultation with Sales for new or improved technology implementations ?

Prioritize and lead projects as they relate to the development and implementation of high-value or high-output technology initiatives ?

Be a trusted advisor regarding technology trends and use of enterprise architectures to meet business objectives.

Impart values that upholds trust & commitment ?

Model the MQ Way to create ownership of a self-development journey.

Support the work environment that everyone is proud to be a part of (strong culture) ?

Outline objectives of the business plan, motivate and empower team members to accomplish the task at hand ?

Excellent communication skills to explain technical information to users ?

Performs other duties as assigned Education

RequirementsQualificationsBachelor's degree (B. A.) from four-year college or university; or 4+ years related experience and/or training; or equivalent combination of education and experience.

Demonstrates exemplary leadership with proven successful initatives. Proven track record where innovative technology was introduced and embraced. Ability to read and interpret technical documents, to guide the creation of operating, supporting, and procedure manual creations. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; use hands to handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds

Multiquip Inc. provides competitive pay and benefits and supports our employees through our values of safety, integrity and respect.Employment is subject to pre-employment physical, drug-screening and background investigation. E-Verify (www.dhs.gov/E-Verify) is used to verify a candidates' legal right to work in the U.S.Multiquip Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will received consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected class.

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