12 May
Visitor Experience Manager/Hudson Whiskey
New York, Hudson valley 00000 Hudson valley USA

Vacancy expired!

We are looking to hire a Visitor Experience Manager for the Tuthilltown Visitor / Hudson Whiskey site which is located in the beautiful Hudson Valley in upstate New York. This position will deliver a best in class experience for all visitors & guests while also building the long term strategy & plan for the future.

Looking for team management to ensure input into the site leadership team and develop other key relationships with vendors, customers, sales and marketing. We are looking for a strong dedicated people leader who both supports and challenges your team to be their absolute best.

Responsibilities

Lead the development and implementation of a new strategy to rejuvenate the Tuthilltown Visitor Experience fully utilizing the Marketing / Site Ambassadors, Retail Staff and Site Mixologist along with other relevant resources, A&P etc.

Leadership and management of the Visitor Center activities and Visitor Center Team Members to support delivery of all team KPI’s in line with Company Values

Establishing and tracking relevant metrics comparing progress to local, company and benchmarked metrics, producing relevant management reports to be used in key decision making.

Delivery of high levels of customer service, internally and externally, through the use of own resources and by building relationships with key local, national and international stakeholders

Accountability for the Visitor Experience P&L’s; improving margins, providing insight on financial performance and ensuring a robust financial control framework is in place.

Ensure all key internal departments are fully informed and aligned on activities & initiatives.

Ensure that BBU functions are compliant with Health & Safety, Environmental, TTB and all other relevant regulatory requirements.

Vacancy expired!


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