Tech Support (with advancement)

Note, this position is one which has the option (after sufficient training) for primarily remote work.

Asentria develops and sells monitoring and control system for managing cell tower equipment (and similar) sites. We are seeking smart, hard-working, and ambitious entry-level (or above) candidates who have technical training and job experience in some IT, hardware, or software field and who want to advance their career in a technical field.

A Tech Support Technician at Asentria would be trained on Asentria products and related systems and would provide phone and email post-sales assistance in setup and problem solving with our equipment. This trains the individual on our technology and gives experience with our customers and their use of our products, which is perfect training for the pre-sales side of our business. Candidates would need to be in-office 2 days a week for a few months, transitioning from there into mostly remote work depending on their demonstrated ability to grasp and work with the technology. Hours can possibly be flexible.

We are specifically looking for technical individuals who are interested in advancing from a Tech Support role into the pre-sales side of our business or other areas of advancement where they are best suited.

If you are smart, capable, competent and possess good customer skills plus a technical background and some technical job experience of some sort, and are interested in the opportunity to advance your career, then you are just who we are looking for.

If this sounds good to you, please apply!

This full-time position includes insurance benefits (Health, Dental, Vision, Life and Long Term Disability), 401(k), and paid time off (Vacation and Personal Leave, Paid Holidays).

If you would like to be considered for this position, please read the full job description on our website and fill out the Online Application that is linked to that page. Click this link here (www.asentria.com).