RPA Support Developer - Eden Prairie, MN or Telecommute
Vacancy expired!
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)The RPA support developer will provide support and maintenance to Robotics Process Automation (RPA) applications, primarily on UiPath and Pega/OpenSpan platforms. They will be part of production support team in a customer (internally) facing role. Ideal candidate will also work on performance and optimization and maintenance by following defined operational procedures as required.You'll enjoy the flexibility to telecommute from anywhere within the U.S., preferably in Minnesota, as you take on some tough challenges.Primary Responsibilities:
- Ensure automations are executing and generating throughput as per defined criterias and SLAs
- Provide L1, L2 and L3 level of support to RPA based automations
- Lead through ambiguous situations and facilitate as first level of technical go-to person
- Technology expert and help team to overcome technical huddles
- Self starter and ready to write code.
- Initiate and Support war room situations
- Incident/outage/change/problem management
- Managing the BOT Operations and Infrastructure.
- Report metrics and analysis as per defined frequency
- Periodic health check of robotic resources
- Implement and adhere to best engineering practices like process improvement, BOTS utilization etc.
- Coach high performing engineering team
- Excellent stake holder managementParticipate in situation monitoring calls and Patch maintenance routines
- Available on-call support
- Bachelor's degree or equivalent in Computer Science, Computer Applications, Computer Engineering, Information Systems or Information Technology
- 3+ years of hands on development or application support experience for .Net based applications
- 2+ years of experience in developing and maintaining RPA projects using UIPath
- Experience in working with a support team, either RPA or IT Application support involving Citrix, Mainframes and OCR technologies
- Experience in handling centralized command center, e.g. UiPath command center etc
- Hands on experience with deployment of automation solutions; usage of CICD tools like Jenkins, Git etc
- Hands on experience with API Swagger & tools like Postman etc
- Solid troubleshooting skills and be interested in performing troubleshooting of issues in different technologies and environments
- Ability to mentor and coach junior technology resources and provide guidance in ambiguous situations
- General knowledge of SQL server 2016 and above
- Flexible for 24x7 roster based shifts assignment
- Windows server experience for deploying the application
- Demonstrate knowledge of Windows 2008 O/S and Server 2012 R2
- Exposure of troubleshooting tools and techniques related to networks and systems, e.g. remote access etc. will be advantage
- General understanding of IT security concepts as they relate to production environment
- Continuous development and integration with Git will be advantage
- Exposure of Powershell, Unix Shell Script and Python will be advantage
- Good understanding of SDLC process. Working in Agile SCRUM
- Able to address issues & understand solutions in code walk through and design reviews
Vacancy expired!