15 May
Director, Product Software Engineering
Vacancy expired!
Responsibilities
- Define roadmap, training and hiring required to transition existing teams to an SRE Practice capable of supporting the needs of HLRP and the AT-HIP organization.
- Ensure collaboration with Product development teams to influence their architecture towards more reliable and cost-effective operations.
- Lead existing shared services team supporting a 24x7 Product Application Support practice that ensures incident management and operations for a $600M+ commercial Product portfolio.
- Ensure adequate implementation and practices to support Root Cause Analysis and Problem Management so that incidents only happen once.
- Guide, mentor and develop Product Application Support talent necessary to support best in class incident management.
- Manage Cloud Operations teams responsible for infrastructure and deployment practices ensuring monitoring and quality of service metrics are followed.
- Collaborate with engineering teams across AT-HIP as well as with our Global Business Services (GBS) ensuring company best practices are followed for DevOps, AppOps and Infrastructure Automation.
- Help plan and implement the migration of legacy applications into Containers.
- Own generating and presenting metrics and reporting on the performance, risk, and operations status for your organization to AT-HIP leadership and our business partners.
- Manage related technology vendor relationships to drive alignment, support/SLA, and collaboration.
- Bachelor's degree and at least 10 years of related experience
- At least 3 years of Kubernetes and/or Elastic Beanstalk
- At least 5 years of Public Cloud experience such as Azure or Amazon Web Services leveraging both IaaS as well as respective PaaS capabilities.
- At least 5 years of direct leadership, indirect leadership, and/or cross functional team leadership.
- Know how to use automation tools like Terraform, Jenkins, or Ansible
- Experience with 24/7 site monitoring and ability to own uptime & performance SLA's
- Experience with vendor and vendor contract management, including SLA review.
- Experience operating in a highly matrixed environment
- Excellent leadership, communication, organization, and conflict resolution skills
- Experience in Application Security and Privacy
- Desired experience with Confluence and Jira.
- Proactive, creative, and self-starting nature.
Vacancy expired!