Furniture Delivery / Account Collections

We are looking for ​a Furniture Delivery And Collections person to join our team! You will be responsible for both delivering furniture and electronics as well as securing billing payments from our customers.

Responsibilities:

Setup, clean and deliver furniture. If customers decide not to continue their payment plans, then we pickup and prepare items to be rerented. Find and inform customers about unpaid accounts and work with them both over the phone as well as in person to bring their accounts current or to schedule a time for us to pickup our merchandise.

Receive and post payment to customer's account

Advise and follow-up with customers on unpaid accounts

Initiate repossession proceedings or disconnect service

Keep records and status of customer's account

Qualifications:

Previous experience in the Rent to Own industry or furniture delivery is welcomed but not required.

Experience in billing, customer service, or other related fields a plus.

Must be able to carry up to 90 lbs unassisted and have the stamina to carry furniture up and down several floors each day.

Ability to build rapport with clients

Excellent written and verbal communication skills

Ability to prioritize and multitask