Municipal Court Security Officer

Incumbents are responsible for maintaining general security and safety in the courtroom for staff, judges, defendants, and spectators.

REPORTING STRUCTURE: Receives general supervision from the Clerk of Municipal Court or higher-level management staff.

Typical Class Essential Duties

1. Provides visible armed security presence for the courtroom, City Council meetings and work sessions; assesses possible threats and removes disruptive individuals.

2. Operates screening devices and machines to detect concealed weapons and hazardous objects; checks/searches handbags, briefcases, and other items.

3. Monitors courtrooms and City Council meeting spaces for adverse situations; intervenes to prevent escalation of problems.

4. Identifies individuals in custody with a scheduled video and/or physical court appearances.

5. Answers questions for defendants, the general public, attorneys and any other individuals present at the hearings and assists as needed.

6.May provide general clerical support by copying documents, filing, entering data, and providing customer service; may enter citation information into applicable databases and/or other computerized system.

7. Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.

8. Performs other duties of a similar nature or level.

Knowledge (position requirements at entry): Knowledge of:

• Security procedures, methods, and equipment.
• Modern office equipment.
• Customer service principles.

Abilities (position requirements at entry): Ability to:

• Work a variety of hours in accordance with court and City Council schedules.
• Act quickly and calmly in emergencies and stressful situations.
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and recommend solutions.
• Deescalate tense situations and deal with difficult individuals without unnecessarily escalating tensions.
• Routinely demonstrate the City of Casper core values.
• Maintain a neat and professional appearance.
• Communicate effectively verbally and in writing.
• Operate modern office equipment, software, and operating systems/applications.
• Follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor.
• Follow written and verbal instructions and direction.
• Maintain integrity and confidentiality with information handled.
• Establish and maintain effective working relationships with those contacted in the course of work.

Skills (position requirements at entry): Skill in:

• Providing customer service.
• Assessing and responding to threats.
• Providing security to a facility and its occupants.
• Conflict resolution.
• Maintaining confidentiality.
• Operating in a courteous, knowledgeable, and tactful manner with customers, staff and the general public.
• Oral and written communication, sufficient to exchange or convey effective information and to receive work direction.
• Operating modern office equipment, software, and operating systems/applications.

Training, Experience & Certifications

EXPERIENCE and EDUCATION

• High school diploma or equivalent (G.E.D.) required.
• Associates degree in criminal justice, legal studies, or a related field preferred.
• Minimum of one year experience in law enforcement or security or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed below.
• Previous experience working for a detention center or as courtroom security preferred.
• P.O.S.T. certified within the last year or training in detention, command and control, deadly force, and less-than-deadly-force preferred.

LICENSING and CERTIFICATION REQUIREMENTS

• Possession of a valid Wyoming Driver’s License is preferred.

Job Type: Full-time

Pay: $20.17 - $27.23 per hour