Personal Banker

Interview credit union account and loan applicants, professionally representing the credit union throughout the process. Research background information on loan applicants and resolve discrepancies. Process loan applications and perform a variety of support duties related to the lending function within the credit union. Assist members with deposit account maintenance.

1. Promote credit union products and services based on members needs.2. Open new accounts, and service existing accounts. Set up new account files and online banking accounts, and provide members with all necessary information for membership.3. Open IRAs, and assist members with IRA withdrawals. Update IRA files quarterly and review all IRA transactions. Regularly review IRA updates.4. Open Share Certificates, renew maturing Certificates and mail certificate notifications to members bi- monthly. Verify Certificates have correct information, such as (joint owners, PUD beneficiaries, etc.). Update membership cards to reflect information on certificates.5. Calculating income from pay stubs or W-2s.6. Interview loan applicants in-person or by phone.7. Maintain a filing system and procedures to monitor that the required documentation is received and maintained appropriately and according to policies and procedures8. Notify vendor to place security interest of credit union on title document. Ensure that the documentation on titles is accurate and up-to-date9. Verify insurance protection of collateral properties10. Outbound phone calls to new members (welcoming to CFCU and offering products such as checking, online banking, refinance, and ect.)11. Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, and any other requests received from members.12. Assist members in balancing their accounts.13. Gather background information on loan applicants by interviewing loan applicants and obtaining credit bureau reports.14. Pull credit reports for all accounts, verify debts, and estimate monthly payments for any outstanding debts not listed and add them to debts on application15. Calculate debt-to-income ratios on loan applicants.16. Verify the accuracy of loan amounts and repayment terms on approved loan applications.17. Adhere to all Federal and State laws and regulations applicable to the credit union, including the Bank Secrecy Act and OFAC.

Job Type: Full-time

Pay: $15.00 - $12,345,678.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Physical Setting:

• Office

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Sheridan, WY: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location