SR APPLICATIONS SPECIALIST - REQ203105

Welcome to Ferro's External Career SitePursuing novel ways to solve challenges is what drives the people of Ferro. Its what makes us a leading functional coatings and color solutions provider with worldwide reach. Its what makes us a career destination for the brightest minds. And its why were trusted by customers to be a catalyst for achieving exceptional performance.Our values center on customer focus, accountability, innovative thinking, and collaboration. These values are core to the way we operate around the world, and we believe they fuel our success.Were always looking for new associates to join our team of innovative thinkers, committed to delivering performance and helping us achieve our vision.Job Description Summary/General Job Description: Performs a wide range of duties and daily responsibilities associated with the functions of Pigment/QC Applications Laboratory including hands on color matching for Ferro Color Solutions North America Business across all pigment products with heavy focus on the Paints, Coatings and Inks Industries. Applications and Technical Support for the commercial team maintaining and developing new business opportunities for pigment sales with fulfillment of applications laboratory technical service requests, customer pigment sample requests, product technical complaints investigations, sales aids preparations, product training, market knowledge, process improvements and conservation of ISO 9001:2015 certified proceduresEssential Responsibilities:Apply industry experience to actively complete colored and anticorrosive pigments technical studies with heavy focus on Industrial, Architectural, Special Coatings and Inks market within the functions of Pigment and QC Applications Laboratory including hands on color matching across all pigment products.Ability to solve problems and/or issues with color matching in plastics, coating, construction, and other applications with exceptional focus on Coatings Industry applications.Actively involved in customer evaluations and product samples process assisting the commercial team to maintain and grow.Increase the applications team knowledge concentrating on customer projects assisting the commercial team to provide Ferro pigments into the paints, coatings and inks market.Completes and reports data, results, conclusions, and test methods for laboratory evaluations for maintenance of business, customer complaints and generation of new business.Communicate product line knowledge with customers and sales personnel from a technical perspective and recommend solutions.Provide assistance and report to Applications Technical Manager technical service requests to pre-existing and new customers.Ability to make recommendation from current price list which contains over 700 products and over 400 active pigments.Identify product portfolio gaps and make recommendations to bridge these gaps through competitive benchmarking and industry research.Perform quality control functions for custom blending including recommendations for off color situation.Maintains MSDS and TDS to comply with OSHA regulations.Prepare special reports as requested.May perform other duties as deemed necessary.Lead customer technical projects for the paints, coatings and inks market.Serves as member of the ISO 9001 team including assisting in the preparation of monthly Quality meeting and reporting back to employees the decisions made by the meeting.Social and Core Responsibilities:Act according to the Ferros Values & BehaviorsMaintain compliance with all applicable Environmental, Health & Safety Regulations at all times (Safety Standards as well as EHS rules/requirements)Set and meet goalsValue diversity and understand cultural differences.Meet and/or exceed customers expectations quickly and efficiently.Find solutions and improve processes.Maintains a clean and safe work environment.Required Qualifications:Bachelors degree in Science related field required; preferably ChemistryTen to Twelve ye