Main Tech (HVAC Specialist)

The Maintenance Technician is responsible for physically repairing and turning homes within a given submarket. Working with small teams and independently, this individual will respond to all assigned maintenance and turnover requests and ensure that they are resolved in a timely manner while maintaining a high level of customer service and protecting company assets. This position will require driving to properties within the applicable market in order to address maintenance issues as well as use of personal hand tools. Large tools and equipment are provided by the company.

Responding to customers in a courteous manner and take responsibility for resolving customer concerns.

Conducting all business in accordance with company policies and procedures and all state and federal regulations such as lead-based paint, ADA, Fair Housing, HAZCOM Programs, and OSHA.

Maintaining knowledge of all pertinent laws and EPA and OSHA regulations.

Completing service requests in a professional and timely manner.

Monitoring the condition of assigned properties and taking proactive immediate steps to correct any unsafe condition.

This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s manager at any time based upon Company need.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS

Indoor and outdoor work in all types of weather conditions.

May sit or stand for several hours at a time; climb up and down stairs multiple times each day, and lift up to 50 lbs.

Must be able to work evenings and weekend hours and be available for on-call status.

Must travel throughout the applicable market more than 90% of the time.

High School Diploma or equivalent

Strong background in residential construction and remodeling in multiple trades.

Must have a valid driver’s license, valid insurance, and reliable work appropriate transportation.

Must provide own tools. Required Tools include (but not limited to): toolbox, hammer, tape measure, screwdriver set, standard wrench set, plier set, channel lock pliers, two-foot level, pipe wrench, crescent wrench, drills, and drill bits. These tools will not be provided by the Company.

Previous multi or single-family turn or maintenance experience

Experience with drywall and texturing, paint, and basic mechanicals (HVAC, Electrical, Plumbing, and Roofing)

HVAC, Environmental, Mold, and other certifications.

Previous trade or general construction experience.

REQUIRED KNOWLEDGE

Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.