25 May
IT Helpdesk & Facilities Assistant
Vacancy expired!
The Washington, D.C. office of a leading international law firm is seeking an IT & Facilities Assistant to join their team on a contract-to-hire basis. This is an excellent opportunity for candidates to start a career in the legal industry. Candidates will be responsible for supporting end-users in the DC office as well as assisting the Facilities department.
This position does require candidates to work fully on-site and does not offer hybrid opportunities at this time.Candidates with any level of prior Helpdesk experience are encouraged to apply!IT Responsibilities:- Setting up and configuring end-user desktops, stations, and phones by installing, updating, and diagnosing all hardware equipment ensuring proper functionality.
- Diagnosing and troubleshooting equipment including hard drives, fans, keyboards and replacing if needed.
- Handling helpdesk tickets to ensure tickets are closed in a timely manor.
- Applying firm specific guidelines and procedures to ensure system compliance.
- Troubleshooting system issues to provide resolutions within a timely manner.
- Setting up conference rooms with equipment and breaking them down after meetings.
- Preparing AV equipment for client meetings and events in the firm.
- Handling inbound and outbound mail while distributing accordingly.
- Managing inventory of equipment.
- Other duties as assigned.
- A High School Diploma or GED equivalent required.
- A minimum of 1 year of IT Helpdesk experience.
- Prior experience in imaging, networking, Windows 10, Lenovo and Dell equipment, and mobile device support.
- Ability to prioritize competing priorities.
- Must have the desire to work in a fast-paced, and high-volume environment.
- Strong verbal, written, and organizational skills.
Vacancy expired!