27 Jun
Team Lead / Supervisor - House Cleaning, Maid, Housekeeper
Vacancy expired!
Job Description
We are looking for an individual that places superior customer service as their top priority.What is superior customer services to us?
- Consistent high quality work
- Anticipatory of needs / Being a problem solver
- Happy, Friendly & Courteous (Greets customer by name with a smile on their face)
- Personalized and Detailed
- Building relationships through connecting and engaging with customers
- Creating memorable experiences that "Wow"
- Continually innovating and improving
- Owning your wrongs and being proactive to fix them
- Lead team of 2 to 3 house cleaners - responsible for meeting / exceeding company cleaning standards and overall customer satisfaction
- Clean residential homes, businesses, or office locations​
- Ensure a clean and orderly environment
- Move reasonably small furniture as necessary
Qualifications
- Hard working, reliable and trustworthy
- Attention to detail, good organizational skills, process oriented
- Self-starter with a can-do attitude that is a strong team player
- Ability to lead a team / supervise
- Flexible work schedule (typically 9 to 5 but can vary daily)
- Excellent communication skills
- Must be able to read, write, and communicate effectively with residents, families, and other associates in English - Bilingual preferred (English & Spanish)
- Knowledge and use of electronic technology such as smart phones, tablets, & computers.
- Must have clean driving record with Driver's License
- Must be legally authorized to work in the United States (Verification will be completed)
- Must be willing to submit to a Criminal Background Check and Drug Test
Skills / Requirements:
- 1+ year(s) of work experience in a domestic help / hospitality environment (house cleaning company, hotel, country club, or resort) preferred
- Work safely with cleaning chemicals, handle fragile and valuable items, ensure home security (lock doors, set alarms, pet security / safety)
- Ability to work near / around cleaning chemicals, dust, pet dander and other environmental allergens / irritants
- Frequently required to stand, walk, reach with hands and arms, sit, stoop, kneel, crouch, and crawl
- Occasionally required to lift and/or move 30 pounds and push or pull up to 100 pounds
Additional Information
Why work for us?- Industry leading pay with potential for profit sharing
- Full time work, Monday to Friday, NO scheduled nights and NO weekends!
- Fast growing company with strong desire to promote from within
- Comprehensive paid training
- Company car to and from our customer's homes
- All cleaning supplies and equipment provided
Additional Information
All your information will be kept confidential according to EEO guidelines.
Vacancy expired!