22 Jun
High Volume Logistics Dispatcher
Georgia, Marietta 00000 Marietta USA

Vacancy expired!

Equal Opportunity Employer: Minority/Female/Disability/VeteranAttention All Experienced Professional Dispatch Self StartersAfter applying please watch out for an email from Montage requesting that you complete a recorded phone interview. If you do not see the email please search your spam folder for “Montage”Schedule: Shifts will be full 8 hours shifts M-F with occasional overtime and Saturday hours (flexibility required)Pay: $17.50 starting depending on specific dispatch experiencePosition is located in Marietta, GAAt Waste Management, our Dispatchers receive a competitive total compensation package including:

Above average hourly compensation

Strong work/life balance that includes paid holidays and generous personal time off

Comprehensive and competitive medical benefits coverage, dental plans and vision coverage

Health care and dependent care spending accounts

Short- and long-term disability

Life insurance and accidental death & dismemberment insurance

Employee and Family Assistance Program (EAP)

Employee discount programs

401(k) plan with a generous company match

Employee Stock Purchase Plan (ESPP)

Resilient, values-based culture that drives safety, integrity in every action, respect and excellence in all we do

Job SummaryAs an Dspatcher you will provide dispatch support to internal customers such as Drivers and Route Managers. You will continuously assist with the coordination of daily dispatch operations, including dealing with critical and time sensitive issues that arise. You will be responsible for troubleshooting and resolving potential delivery and pickup problems before a customer experiences service delays.II. Essential Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.

Works with sites and the service department to optimize routes based on needs of the customer.

Determines the daily level of driver staffing to provide best mix of responsiveness and productivity

Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.

Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area.

Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service.

Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues

Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking Driver movement in the field

III. Supervisory ResponsibilitiesThis job has no supervisory duties.IV. QualificationsThe requirements listed below are representative of the qualifications necessary to perform the job.A. Education/Experience

Education: High School Diploma or G.E.D (accredited).

Experience: Six (6) months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively. Multi-tasking in a fast-paced work environment with excellent organizational skills.

B. Certificates, Licenses, Registrations or Other Requirements

None required.

C. Other Knowledge, Skills or Abilities Required

Computer skills with ability to handle multiple programs and systems

Must be able to communicate effectively and professionally via e-mail, telephone, and 2 way devices

Must have the desire and ability to learn Waste Management proprietary software applications

BenefitsAt Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.If this sounds like the opportunity that you have been looking for, please click "Apply.”

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