Director, Business Administration

About UsFreeman is the global leader in events. Whether virtual, in-person, or hybrid, we are on a mission to redefine live for a new era. With a data-driven approach and the world's largest network of experts, our insights are shaping exhibitions, exhibits, and events that drive audiences to action. Our integrated full-service solutions leverage a 100-year legacy in event management as well as new technologies to deliver moments that matter.SummaryServes as business partner and right-hand to the EVP of Delivery & Brand Experience, taking on responsibilities that allows the EVP of Delivery & Brand Experience to effectively lead the Logistics’ organization, maximize time and ensure alignment with the organization’s priorities. Supports the EVP of Delivery & Brand Experience in delivering against goals and commitments and ensuring due dates are met. Creates and maintains cross-departmental relationships to keep a pulse on the health of the organization and effectively drives change. Supports Logistics leadership including hiring talent, measuring performance, revenue forecasting, etc.Essential Duties & ResponsibilitiesProvides analysis, recommendations, and options to the EVP of Delivery & Brand Experience regarding decisions to be made or problems to be solved in internal or external meetings

Acts a proxy and information funnel, filter, and facilitator for the EVP of Delivery & Brand Experience, dealing with as many issues possible before they reach the EVP of Delivery & Brand Experience’s desk, representing the EVP of Delivery & Brand Experience’s point of view, and making decisions, as needed, in the executive’s absence

Supports the EVP of Delivery & Brand Experience’s strategic priorities: helps the EVP of Delivery & Brand Experience identify areas to focus on as well as metrics for success including progress evaluations

Manages a strategic planning and budgeting process for the executive’s organization.

Strategically manages the EVP of Delivery & Brand Experience 's time: manages prioritization of schedules and meetings, including long term travel calendar, evaluating opportunities, anticipating next steps and determining fit with priorities. Manages and schedules the EVP of Delivery & Brand Experience`s expense reports.

Reviews Internal and External Communications: acts as a conduit with the Marketing / Communications team to review their drafts of company communications, newsletters, reports, pitch decks, speeches, or presentations for the EVP of Delivery & Brand Experience

Monitors information flow: ensures the EVP of Delivery & Brand Experience’s involvement in a project or decision-making process is appropriately sequenced

Provides a bridge for consistent communication between the EVP of Delivery & Brand Experience 's office with internal departments; demonstrates leadership to maintain credibility, trust and support with the Executive Leadership team

Works closely and effectively with the EVP of Delivery & Brand Experience to ensure the EVP of Delivery & Brand Experience is well informed of upcoming commitments and responsibilities, following up as appropriate

Builds, leads and fosters relationships crucial to the success of EVP of Delivery & Brand Experience and the organization

Manages a variety of special projects for the EVP of Delivery & Brand Experience, some of which may have an organizational impact

Successfully completes critical aspects of deliverables with hands-on approach, including personal correspondence, and other tasks that facilitate the EVP of Delivery & Brand Experience’s ability to effectively lead the organization

Prioritizes conflicting needs: handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with tight deadlines

Records action items during EVP of Delivery & Brand Experience attended meetings and ensures post-meeting strategic action items are executed

Oversees large organizational (often cross-functional) projects or initiatives and helps drive them through to completion by due dates/deadlines

Assumes responsibility for day-to-day and long-term projects and tasks, ensuring completion of EVP of Delivery & Brand Experience’s action items

Creates systems and processes to streamline operations that impact the EVP of Delivery & Brand Experience

Identifies, tracks and follows-up on priority issues with proactive escalation when necessary

Performs other duties as assigned

Education & ExperienceMinimum of a Bachelor’s degree in business or related field or equivalent experience, Master’s degree in business administration (MBA) preferred

Minimum of 8 years of executive-level professional experience in a corporate setting, including 2+ years of management consulting or advising executive teams

Must be passionate about this role, supporting the EVP of Delivery & Brand Experience

Impeccable written and verbal communication skills

Active listener and can easily learn to communicate in someone else’s “written voice”

Ability to work with confidential information and remain composed under changing circumstances with limited context

Strategic thinker, problem solver and a nimble business mind with a focus on developing creative solutions

Excels at building relationships and networks; influences others to achieve outcomes; strong emotional intelligence

Strong organizational agility

Effective at supporting complex multi-stakeholder planning processes, driving cross-team collaboration to desired results, and mitigating risk

Experience with operations and budget management

Demonstrated success in developing decision-decks including data gathering and analysis, PowerPoint decks and report writing skills

Experience with data analysis (intermediate to advanced Microsoft Excel skills)

Strong project reporting skills, with a focus on interdepartmental communication

Experience in a fast paced environment with the ability to multi-task and deliver accurate, timely results

A proven ability to take an idea from inception to completion while effectively and efficiently communicating with various departments

Exceptional program / project management skills including scope, schedule, budget, quality, risk, communications, procurement, human resources / talent acquisition and integration management

Proficient technical skills including financial spreadsheets, word processing, databases, presentation applications and social media platforms

Travel RequirementsTravel up to 25%Diversity CommitmentAt Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.