Customer Service Representative

Description If you're looking for work in a dynamic, rapidly changing call center in the Facilities Mgt field, this Customer Service Representative opportunity via Robert Half might be for you! If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. This Customer Service Representative job is long-term contract / temporary to hire, and located in Cornelius, North Carolina.How you will make an impactReceive and place telephone calls

You will likely support business development and client referral goals by actively cross-selling and referring customers

Offer friendly, accurate customer service in a timely fashion

Manage the fielding and sending of important written business correspondence

Requirements - Customer service and office administrative skills

Demonstrated talents in communicating and interacting with clients/customers, both internal and external

Excellent oral and written communication skills

Microsoft Office experience preferred

Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

Upbeat, positive attitude and an approach to work rooted in professionalism

Ability to use multiple computer systems, applications, and utilize search tools to find information

Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Computer Data Entry experience highly desired

Strong familiarity with e-commerce

Retail E-Commerce experience

Proven knowledge of Answering Inbound Calls

Customer service experience desired

Expertise in Electronic Payments

Demonstrated experience performing extensive research to resolve complex customer inquiries

2+ years' experience with performing in a goal-driven & customer-focused environment preferred

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today! ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .