Manager in Training

WHO WE ARE:

C&G Management is a cannabis retailer dedicated to improving the lives of our customers by providing superior service and affordable access to cannabis. Our employees enjoy a work culture that promotes growth, collaboration, efficiency, and a focus on customer experience.

C&G Management currently operates three recreational dispensaries (“Cannabis & Glass”) in Spokane County located in North Spokane, Spokane Valley, and Liberty Lake, and is ranked among the top 10% highest grossing retailers in the state of Washington.

THE JOB:

If you are looking to start your career with a company that grows their managers and leaders from within the organization, then the Cannabis & Glass Manager in Training position is for you!

We are currently seeking college graduates who are looking to build a career in the cannabis industry! To be effective in this fast-paced retail environment, the candidate must have incredible organizational skills, attention to detail, and an innate commitment to excellence. The ideal candidate has prior leadership, heavy cash-handling experience, and needs to be a regular consumer of the product.

Role Responsibilities:

Managers in Training, will start learning our business from day one You will be entrusted to serve as both the face of C&G to customers and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually be an operational manager on our team.

We will teach you how to excel at customer service, sales, and operations. And you will learn what it means to always put our customers first.

Set direction and team expectations for the Retail Operations team.

Manages up to 15 retail operations employees at a time.

Provides daily guidance, training, development and on the spot feedback for subordinates.

Responsible for overall satisfaction, safety and security of all customers and employees.

Executes plan to drive labor productivity while delivering best-in-class customer service.

Delivers a high level of consumer engagement while maintaining and elevating brand reputation.

Develops programs to meet sales and income goals and reports on key metrics (sales, productivity, etc.) that drive the business using insights/data to make sound business decisions

Monitors inventory levels to keep “out-of-stocks” to minimum.

Monitors and coordinates store supply levels and orders.

Troubleshoot aspects of store technology to ensure environment is functioning and presentable.

Coordinates and implements visuals/merchandising ideas to drive sales and product recognition.

Handles customer complaints, issues, returns and exchanges using proper procedures.

Coordinates and manages deliveries and relationships with vendors and delivery drivers.

Responds to internet correspondence to engage prospective and new customers.

Engages and participates in inventory related audits.

Cash reconciliation

TRAVEL

This position will require light travel between 3 locations in Spokane County, less than 20 miles apart.

REQUIREMENTS:

Must be a WA State resident and have a valid WA State ID

Bachelor’s degree in Business, Management, or relevant field required

1+ year(s) of customer service, retail, or sales experience

1+ year(s) of leadership experience

Frequent cannabis consumption

Ability to work 40 hours a week

Maintains a high level of customer service

Demonstrates excellence in verbal and written communication

Ability to train, coach, and develop associates at all levels

Understanding of scheduling concepts and maintaining schedules

Proficiency in working in a fast-paced, demanding work environment

Must have excellent organizational skills, including multitasking and time-management

Ability to make independent decisions and work with minimal supervision

Must be comfortable discussing recreational marijuana

Ability to work mornings, evenings, weekends, and holidays

Ability to pass a pre-employment background check

COMPENSATION:

$17/hour to start. Wage increase upon successful completion of Manager In Training program and promotion to management.

BENEFITS:

50% off all smokeable products

Paid Sick Leave after the first 90 days

Paid Time Off upon training completion and promotion to Operations Manager

Holiday pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day

Health insurance starting January 1st, 2021

TO APPLY

Follow this link - https://candgmanagement.applytojob.com/apply/A8jXSaOSci/Manager-In-Training?source=MIT+-+Business%2FMGMT