Hotel Desk Clerk NF-01

SummaryThe AREA OF CONSIDERATION for this vacancy announcement is for U.S. Citizens and Non- Citizens Worldwide. To include (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.) This position is located at Pointes West Army Resort is located in Appling Georgia on beautiful Clarks Hill Lake (Lake Strom Thurmond). The resort is approximately 30 miles from the Augusta area and Fort Gordon.ResponsibilitiesMake reservations for incoming guests based on room availability. Interviews in coming guests to determine room assignment. Assists clientele in the completion of required forms and registration cards.Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys. Provides statement of non-availability when applicablePosts registration information on the registration card. Orients guests concerning use of facilities and equipment, and other facilities available on post. Answers billing questions and concerns.Assists or arranges transportation. Computes charges for guests checking out, receives payments and room keys; renders receipts.At end of shift, accounts for and secures cash. Performs other duties as assigned.RequirementsConditions of EmploymentQualificationsAbility to add, subtract, multiply and divide at the level necessary to complete required reports and use of a computer for work processing or data entry. Good verbal communication and customer service skills.One-year hotel desk experience is preferred. Applicant found qualified may be sent on a referral for interview, prior to closing date. This is a "Flexible" position (0-40 hours) with no eligibility to participate in the NAF Employee Benefits Plans.EducationAdditional InformationManual Application: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 11:59 P.M. EST on the closing date of the announcement in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date. Allowances, differentials, or incentives will not be paid. Payment Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Please check out our Applicant Information Kit to view additional information you may find useful when applying for our jobs. (To view the kit, click: https://publicfileshare.chra.army.mil/index.php/s/uIDfgOMr6PWHHGS/download?path=/&files=NAF Applicant Information Kit.pdf ). (If URL does not work, please copy and paste into browser). Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.