IT Specialist

SummaryThis position is in Office of Mission Support. If selected, you must work at the location stated in this announcement. About OMS: OMS websiteResponsibilitiesAt the entry level of this position, you will: Independently identifies, tests, and implements new geospatial technology and process improvements to both central (NCC) and distributed/local computing environments throughout the EPA.Managing geospatial services capacity planning and performance management activities.Responsible for ensuring WCF Services are operating within budget.Works with senior Agency program and regional staff and other government agencies in developing geospatial and remote sensing strategies that are applicable to the EPA IT services environment.Managing ongoing software and data distribution, support, training, operations, projects, maintenance, and managing a team of professional technically knowledgeable contractors who support EPA' s geospatial and remote sensing environments and their user communities. When entering a Federal job at a grade level lower than the highest promotion potential level, you may be promoted to more complex duties and work more independently, as your career progresses.RequirementsConditions of EmploymentPosition has education requirementssee Qualifications/Education section.You must submit a resume and required documentssee How to Apply section.If you are selected, a pre-employment background check is required.EPA and non-EPA applicants must submit transcripts/course listings.If you are selected, you will be required to complete a Confidential Financial Disclosure form within 30 days of your first day of employment and annually thereafter.If you are selected, you may be required to complete a one-year probationary period.This position is designated as High Risk and requires a background investigation. Unless an appropriate background investigation is already on record with the Office of Personnel Management, you must undergo a background investigation.You must meet time in grade requirements no later than 30 calendar days after the closing date of this announcement.QualificationsYou need a degree orexperience as described below to qualify for this position.In addition to the educational or experience requirements, we are looking for at least one year of specialized experience related to this position as described below:To qualify for the GS-13 level, you need to have at least one year of full-time experience equivalent to the GS-12 level defined as leading geographic information system (GIS) application development, deployment and/or hosting projects utilizing shared enterprise infrastructure, services, tools, software and data. This should include similar experience with, but is not limited to EPA’s National Shared Geospatial resources. Also have experience diagnosing and resolving computer-related incidents; and performing customer support activities, including problem resolution, service quality/delivery and communications.Your answers to the online assessment will be used to evaluate your competencies in the following areas: 1. Knowledge of the full range of geoprocessing tools, geo-enabled databases, services, remote sensing technologies and methods, and government and industry standards. 2. Skilled in Customer Service. 3. Skilled in creating, managing and execution of budgets. 4. Ability to plan for and respond quickly to Agency needs with regard to emergency response support for the Agency and its partners. 5. Skill in remote sensing, remote sensing platforms and associated data, and the integration of remotely sensed data and classified data sets into geoprocessing projects and applications.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.If you have part-time work experience, read this: EPA Announcement Policies and Procedures.EducationYou need a degree or combination of education and experience as described below to qualify for this position.A bachelor’s degree from an accredited or pre-accredited college or university in computer science, engineering, information science, information systems management, mathematics, operations research, statistics or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks OR demonstrate IT-related experience demonstrating each of the 4 competencies below, the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training as appropriate. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations, knows about available products and services; is committed to providing quality products and services.Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.Additional InformationAre you a Displaced Federal Employee? If so, please read the Required Documents section and visit the EPA website for additional information: EPA Announcement Policies and ProceduresEPA participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees. For additional information: EPA Announcement Policies and Procedures.Except in special circumstances, those new to the federal government will be hired at the starting salary (step 1) of the applicable grade range listed above.This position is in the bargaining unit.If you are selected, travel, transportation, and relocation expenses will not be paid by EPA. Any travel, transportation, and relocation expenses associated with reporting to work in this position will be your responsibility.Position has portable work and selectee may be authorized to telework after meeting eligibility requirements if approved by the supervisor/manager.