Front Office Assistant AdventHealth Medical Group Tampa

DescriptionFront Office Assistant AdventHealth Medical Group TampaLocation Address- Tampa, FLTop Reasons to Work at AdventHealth MedicalGroup West FloridaRollover PDO with service year increases in accrualComprehensive benefits package; including tuition reimbursement and matching 403b planPatient facing positions receiving company paid initial sets of scrubsCompany Discount programs

Growing Organization

Work Hours/Shift:Full Time/DaysYou Will Be Responsible For:

Provides back up to all front office positions; check in, check out, and medical records

Provides data and assistance to Practice Manager / Office Coordinator as required

Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible

Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages

Maintains correspondence, including: progress notes and new patient packets

Updates referring physician database when necessary

Assesses new patient files waiting to be seen and appropriately handles old patient files

Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed

Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required

Constructs insurance copies for proper insurance verification with new patients as requested

Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity

Enters charges for daily reconciliation

Handles patient concerns or refers to administration appropriately

QualificationsWhat You Will Need:High School diploma/equivalent.Job Summary:Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.