03 Jul
Mortgage Support Specialist - WE WILL TRAIN THE RIGHT PERSON (Juneau)
Alaska, Southeast alaska 00000 Southeast alaska USA

Vacancy expired!

MORTGAGE SUPPORT SPECIALIST

True North Federal Credit Union is seeking someone to provide support to Mortgage Loan Officers, Manager and Members with varying mortgage loan functions to include managing the closing process, assisting with processing and greeting/assisting members in person and on the phone.

Essential Functions & Responsibilities:

-Preparation and completion of documents necessary for closing, disbursing and shipping mortgage loans, ensuring documents are accurate and delivered timely. Process and manage associated paperwork for delivery to Title Companies and investors.

-Communicate with Title Companies and Investors regarding mortgage loan activities to include providing loan status, clearing conditions and other circumstances as needed.

-Greet members and answer phones, directing member to the appropriate Mortgage Loan Officer for follow up in accordance with the daily floor schedule.

-Provide support to the Mortgage Manager, Loan Officers and Processor as directed by the Mortgage Manager.

Performance Measurements:

-Maintain, develop, and improve knowledge and comprehension of applicable loan standards and relevant government rules and regulations.

-Organize and accurately complete member loan files within time frame needed to close the loan.

-Produce loan document, reports and new accounts in a timely fashion with zero unresolved errors.

-Provide informed, professional, and accurate service and support to all members and associates.

-Troubleshoot and resolve member and internal inquiries in a timely and accurate manner.

-Keep management informed of any key operating issues or concerns.

-Accurately scan and file all loan documents routinely.

Knowledge and Skills:

-Six months to two years of similar or related experience.

-A high school education or GED.

-Must have good communication skills. Ten key calculator, typewriter and keyboard skills.

-Must have familiarity with Microsoft Office products.

True North Federal Credit Union is a member-owned full-service financial institution offering great benefits including medical/dental/vision/life insurance, 401(k), paid time off and more. If you are a hardworking, dependable and are interesting in joining our True Crew, we invite you to apply at https://www.truenorthfcu.org/about-us/careers/. We look forward to reviewing your qualifications.

True North FCU is an Equal Opportunity Employer.

Vacancy expired!


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