Customer Service (Gambrills)
Vacancy expired!
Work with Parts, Service and Rental Customers to maximize sales and profit. Actively work to up sell items and services the customer needs in order to meet sales goals.
Primary Responsibilities:
Assist all customers with parts and accessory purchases
Demonstrated proficient register function for cashiering and completion of sales transactions
Service Write up – ensure proper completion of repair orders including equipment information, owner information, service required and expected completion.
Work with Service Manager to contact customer and schedule work.
Hand Over of Completed Equipment – properly close invoice and explain service to customer
Assist Rental Customers with pick up and drop off.
Understand the features and benefits of apparel products
Make sure the proper apparel products are sold taking into account fit, style and price
Organize the merchandise and appearance of the Parts/Accessories Department
Place and position merchandise within the allocated showroom spaces
Make sure merchandise has correct price labels
Help with periodic store inventories
Help monitor store security
Achieve a high individual and team level of repeat purchasers
Communicate & follow-up with prospects and owners regarding product orders, availability, etc.
Other –
Work together with entire Honda PowerSports of Crofton dealership team to ensure overall sales, profit & CSI
targets are attained.
Skill Requirements –
Computer literate, Excellent Communication skills and highly organized
Vacancy expired!