03 Jul
Property / Office Manager (Omaha)
Nebraska, Omaha / council bluffs

Village Green Townehouses (VGT) Inc. is an established co-operative townhouse campus located in the heart of Omaha near some of Omaha’s best attractions – Omaha Zoo, Lauritzen Gardens, and the Old Market. The campus has nearly 200 townhouse units with a vibrant owner community living on a spacious and beautiful campus offering green space, on-site parking, recreational playgrounds, on-site waste and recycle disposal, on-site VGT office, community room, annual community events and activities and maintenance facilities.

VGT is recruiting for a full-time Property / Office Manager to lead the day-to-day management of the VGT campus including management of the VGT property, office and maintenance team.

Position is full-time - Monday-Friday, 8 a.m. to 5 p.m. OT and/or weekend hours required on an as needed basis. Market-based compensation package to also include benefits i.e. health, life, STD, LTD, Simplified Employee Pension Plan (SEP), and Paid Time Off (Holidays/Sick/Vacation).

Specific Key Duties Include:

Manage day-to-day business operations of the campus to include supervision of office operations, administration and finances, maintenance operations to include supervision and direction of all maintenance staff for standard maintenance (plumbing, carpentry, basic electric, basic repairs, painting, etc.), and provide oversight and direction of campus grounds maintenance and prescribed townhouse interior updates and/or upgrades as needed/requested

Manage the townhouse (unit) sale/purchase process and facilitate completion of the move-in and move-out checklist audit including follow through on unit maintenance and/or updates if/as needed

Provide updates to VGT Board as needed. Attend VGT Board meetings as required providing verbal updates on administration, campus projects, maintenance projects, etc. Partners with VGT Board Executive Team to problem solve open items as needed

Provides day-to-day customer service support to VGT owners i.e. fielding questions, solving problems, and initiating appropriate decision(s) and/or action(s) in compliance with VGT By-Laws and Regulations

Provide day-to-day coaching and management of the office operations, finance function and maintenance function to include office workflow, job assignments, schedule assignments, performance management feedback and annual reviews, annual merit considerations, and training and development

Manage maintenance staff to ensures maintenance equipment, tools and vehicles are “work ready” and maintenance shop and work area are clean and professional in appearance

Manage, document and direct maintenance work order tracking system providing direction to lead maintenance worker. Oversee and provide monthly report to Board on completion of open orders/requests using automated toolkit

Accountable for all property maintenance tools, equipment, vehicle(s), supplies, parts, property, etc. and performs annual audit of condition of property and inventory. Approves maintenance purchases in accordance with budget and orders and secures parts and supplies to maintain “work ready” shop inventory

Manage and coordinate vendors and/or contractors to proactively complete campus sustainability projects consistent with the VGT annual business plan and as prioritized and directed by the VGT Board, i.e. landscaping, parking surface updates, water line repairs, fence repairs, etc. Solicit bids and pricing from vendor/contractor as appropriate. Accountable for project launch and oversight providing monthly (or as needed) updates to VGT Board. Cultivate vendor/contractor relationships to develop and maintain “preferred vendor/contractor list” for quality outcomes and workflow continuity

Adheres to Federal and State regulations i.e. OSHA, Workers’ Compensation, etc. for employee files and workplace environment. Champions and maintains “safety first” work culture setting example for Maintenance team in safe working practices and procedures.

Develops (as needed) and maintains VGT website maximizing software tool to facilitate routine or “just in time” announcements, financial updates, monthly newsletter publication, VGT Board updates, etc. Relatedly, composes and posts monthly VGT newsletter

Performs “after hours” emergency or non-emergency support if/as needed

Performs other duties as assigned

Background Requirements:

Associates Degree or Higher in Related Field is Required

Two (2) Years Previous Office Management or Related Experience is Required

Up to Five (5) Years Supervisory Experience is Required. Previous Experience in Property and/or Maintenance Industry to Include Fundamentals of plumbing, carpentry, drywall, basic electrical, machine maintenance and general maintenance is a Plus

Residential/Condo/Apartment Facility Management Experience is a Plus

Demonstrated Basic PC Skills i.e. Microsoft Office, QuickBooks, Timekeeping, Maintenance Task Tracking, etc.

Valid Driver’s License and Proof of Valid Car Insurance Required

Dependable Transportation Required

Read and Speak English is Required

Knowledge, Skills and Abilities:

Proven Office/Administration Skills

Proven Team Management Skills

Demonstrated Problem Solving Skills

Proven Attention to Detail and Accuracy

Demonstrated Project Management and Time Management Skills

Ability to Work Independently, Set Direction, Target and Achieve Stated Goals

Proven Strong Communication Skills (Written/Verbal)

Strong Interpersonal and Professionalism Skills

Strong Conflict Resolution Skills

Ability to Thrive in Ambiguous and Rapidly Changing Environment

Work Environment and Conditions:

Daily Work Activity Requirements – Typical Office and Property Management Requirements

Available to Work Over-Time if/as Needed Based on Property Management and Board of Directors needs

Some Local Travel May be Required

Application Process:

 Submit resume and salary expectations to: VillageGreenRecruitment1@gmail.com

 Submit information by no later than Friday, July 10, 2020

 Employment Screening Process to include completion of VGT Employment Application, drug screening, background check and reference checks

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