Gust Services Agent (Bluffton)

NOW HIRING!

Benefits - Great Pay - Referral Bonuses

Express Employment Professionals is looking for qualified Customer Service Reps and Guest Services Agents. We have full time opportunities available.

CALL US NOW at 843-706-9675 or email us!

Description:

- Provide quality customer service to customers, sales reps, dealers, and field sales personnel.

- Schedule and book reservations

- Respond to sales and customer inquiries by evaluating each customer contact through effective questioning, doing necessary research, and using problem resolution skills to resolve issues.

- Support, communicate and provide coaching on multiple business processes, including sales programs, customer service processes, and sales systems to ensure effective customer service and problem resolution.

- Serve as sales program expert by maintaining detailed knowledge and understanding of sales programs, process guidelines, and deadlines.

- Serve as credit customer service representative, responding and resolving questions regarding program and processing questions, and quoting accurate payoff amounts.

- Communicate customer feedback as necessary to sales reps, dealers, and field sales personnel.

- Perform all activities in support of customer account administration, including responding inquiries regarding account balances/statements/refunds, account settlement activities, and commission calculations.

Benefits include, but are not limited to:

· Medical

· Vision

· Dental

· Holiday Pay