05 Jul
Customer Service Agent (Provo)
Utah, Provo / orem 00000 Provo / orem USA

Vacancy expired!

Customer Service Agent

Pay:$12 an hour($0.50 increase after 6 months)-Full-time, Part-time

Monthly Bonus:Up to $800 starts after training and is paid monthly, this is NOT commission as we don’t do sales

Training:4 weeks Full Time paid training

Location:198 East 1600 South Building 4 Provo, Utah 84606

The Details:

Answering basic inbound credit card questions for our US customers. This will be anything from taking a payment to filing a lost stolen report (don’t worry we will train you)

Training is full time for 4 weeks Monday-Friday, it’s important you have all the information you need to be successful

We have Full Time Positions. We have Part Time Positions. Ask us about it. Schedules will include at least 1 weekend day.

We have flexible schedules for students after training

You will have a dedicated Team Leader supporting you all along the way

This is truly a customer service position, no sales or pressure with unimportant metrics. We only use metrics that make for a good employee and customer experience. What does that mean?

We don’t hold our employees to average handle time (AHT) it doesn’t make sense in the Customer Service world to limit the amount of time a customer may need

Inbound calls only, they actually want to talk to you!

No sales, really, we mean it!

So, what’s in it for you?

We have full benefits after 90 days (medical, dental, vision) we have plans that cover everything from you to your dog (really, we have pet insurance options)

401K and Employer contributions

Paid vacation

$5250 Tuition Reimbursement after 1 year of employment with us, so it’s SMART for you to come work with us!

A great environment. Everyone says it. We mean it.

Career Advancement Opportunities, this isn’t something we just say like other companies we really do have opportunities to advance

Consistent Schedule

Discounts on shopping, travel and entertainment

We want you. Really, we do. But here’s the catch:

Have a high school diploma or its equivalent

Must be at least 18 years or older

You must pass a background check and drug test

If you want an interview, scan the QR code above with your smart phone or go to the link shown.

Fill in your name, phone, email and preferred contact method. Enter "Kevin Sager" in the Who Referred you field. Someone from Sykes will contact you soon.

Thanks for your interest,

Kevin Sager

Vacancy expired!


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