Dispatcher (Evansville)

Are you a problem solver? Like looking at trends? Have past customer service experience? Enjoy your independence?

Could you be the Dispatcher we need?!Perks of working for PTI:

No heavy lifting/long distance walking involved

Room for advancement within the company

Medical, dental, vision, and supplemental insurance

Flexible hours – full/part time available, nights and weekends

Holiday pay

Opportunity for overtime

Paid vacation time after 1 year with company

401(k) after 1 year with the company

On the job training

Discounted cellphone plans on contracted plans

Work out of the elements

Employee discounts with sister companies

IndependenceInterested? You will need to meet the following:

Ability to multitask

Have attention to detail

Have the ability to problem solve

Be able to work with and meet deadlines

Be able to stay calm when under pressure

Be able to provide world class customer service

Experience with multiline phone experience is preferred

Basic knowledge and skills in Microsoft Word and Excel

Basic and general computer knowledgeWhat would you be doing?

Dispatch our drivers to transport railroad crew personnel, maintaining driver rotation and trip lists for cities in one of twelve regions (using a customized software for PTI), and professionally answering calls from drivers and railroad crews regarding trips (like for a taxi).Essential Job Duties:

As a Dispatcher, you would be responsible for:

Promoting safety and on time performance to all drivers

Documenting every action taken on every trip dispatched

Answering every call promptly and professionally, staying available as much as possible

Calling primary and secondary phone numbers for each driver in order of rotation for trip coverage

Give complete, accurate information to each driver on each trip to be dispatched

When necessary, call railroads to obtain information about trips

Maintaining an accurate rotation for each city in the region being worked

Checking workspace for pending trips in your region

Maintaining a neat, clean, and organized station for the duration of the shift

Calling cab companies when required to help with driver shortages or when required by the location of trip

Additional duties as assigned by Supervisor or Dispatch ManagerThis job description does not necessarily list all responsibilities, duties, requirements or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the Company reserves the right to review and modify the functions, duties and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.Who we are:

Professional Transportation, Inc. (PTI) was founded in 1980 and began its operations serving as a crew transportation service for the railroad. With our main focus on safety, dependability and on-time performance, PTI is responsible for transporting crew members for most of the largest railroad companies in the nation.

PTI’s Field Support Center is located in Evansville, Indiana with managers and regional offices strategically placed throughout the United States. PTI has evolved into a multifaceted transportation organization and is always looking for growth opportunities in other parts of the industry.

EEO