Systems Engineer I

OverviewThe Systems Engineer I is involved in the implementation of new technology infrastructure and provides support for existing technology solutions. This role assists with the creation and maintenance of standards, guidelines, and procedures. The Systems Engineer I is expected to work with other Infrastructure and Operations team members to ensure proper functionality of infrastructure.Responsibilities

Perform the implementation, integration and initial configuration of all new infrastructure or client computing solutions. Implement enhancements to existing infrastructure in accordance with enterprise policy and standard best operating practices.

Use enterprise documentation (standards, guidelines, and procedures) to support technology infrastructure.

Monitor in-place solutions for efficient and appropriate operations. Review necessary logs and reports to interpret the implications of activity and devise plans for appropriate resolution.

Assist with analyzing and troubleshooting of technology infrastructure.

Respond to system problems on a 24x7 basis and take part in on-call rotation.

Assist with change control, incident response, and testing processes for modifications to systems and software. This also includes: anticipating, mitigating, identifying, responding to, and resolving issues with the systems and software.

Maintain up-to-date detailed knowledge of the infrastructure.

Critical Competencies:Communication:Builds positive relationships and uses tact in sensitive situations. Listens well to various points of view and relates well to others at all levels. Understands the importance of relationships to ensure team success. Demonstrates compassion and understanding and open to other view points in the interest of achieving best possible outcomes.Self-Management:Ability to prioritize time and tasks with little direction in order to complete work on schedule. Organized and efficient with ability to bring order to complex and competing demands.Action Orientation: Takes initiative and action with a drive to achieve and be successful. Seeks out challenging situations. Encourages others with positive and energetic support and enthusiasm.Technical Expertise:Maintains technically relevant skills and demonstrates the ability to apply technical skills in solving business/technical problems.Innovation:Demonstrates a creative approach to problem solving. Understands, adapts and implements new approaches effectively and efficiently that resolve current and future challenges while providing unique solutions for the business. Ability to articulate new approaches such that others in the organization understand the value and solution.QualificationsMinimum Qualifications:

Bachelor’s Degree in Computer Science, Management Information Sciences, Mathematics, Engineering, Business, or area of functional responsibility preferred, or a combination of equivalent education and experience.

2-3 years of working technical experience with building, installing, configuring, and supporting technology infrastructure and management software.

Preferred Qualifications:

Ability to present ideas in user-friendly language.

Highly self-motivated and directed, with keen attention to detail.

Proven analytical and problem-solving abilities.

Able to effectively prioritize tasks in a high-pressure environment.

Strong customer service orientation.

Experience working in a team-oriented, collaborative environment.

EEO StatementAn Equal Opportunity EmployerPatterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.Job Locations US-CA-Chatsworth | US-CA-Los AngelesRequisition ID 2020-10753# of Openings 1Position Category Information TechnologyCompany Patterson Dental Supply, Inc.Position Type Regular Full-TimeAn Equal Opportunity EmployerPatterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.