15 Jun
Desktop Support Engineer
Vacancy expired!
TCI has an immediate need for a Desktop Support Engineer
in Lexington, KY. This is not a Corp2Corp opportunity. This is a direct-hire opportunity!SUMMARY This is a very exciting career opportunity to play a critical role in the support of technology systems for a growing global enterprise. This role will have the backing of a strong and reputable organization that has a unique commitment to its employees, customers, partners, and technological innovation in driving its competitive edge. RESPONSIBILITIES- Design and implement computing hardware strategy.
- Act as SME in the development, configuration, and support of new or upgraded software.
- Provide escalated support, and perform necessary actions to ensure timely resolution to users.
- Document end-user issues, solutions, and processes for problem resolutions in a call tracking system.
- Work on projects assigned and may lead the project as needed.
- Perform configuration tasks for systems and hardware.
- Participate in an on-call rotation.
- 4-year degree in an applicable field or related major.
- 3+ years of Desktop/Helpdesk Support experience.
- 3+ years managing MECM in a dispersed team setting.
- 3+ years building and deploying O365 and Windows OS at an enterprise level.
- 3+ years using MS Intune, Azure AD, Group Policy, and PowerShell.
- Experience with automated patching.
- ITIL, Microsoft, CompTIA, and other industry certifications.
Vacancy expired!