Director of Client Services

About Us and the Position

At the Law Office of Michael Robinson, P.C. Law Firm, we serve the families of Monroe County and surrounding areas for over 36 years in Elder Law and Estate Planning. Our mission is educating our clients and community on the estate planning issues facing families today and offer solutions. We do this because we want to create peace of mind for our clients and our clients’ family.

We’re looking for a compassionate, full time Director of Client Services who is a self-starter and possesses excellent communication skills to join our small team. They enjoy welcoming our clients and treating them like family, managing a busy appointment calendar, and handling multiple phone lines and a variety of office tasks. Our ideal candidate is eager to learn and wants to grow in their skills and responsibilities down the line. If this sounds like you, we want to talk with you!

Experience & Skills Requirements

● Strong work ethic and positive attitude

● Loves to work with people, particularly older people

● Has excellent verbal, grammar and proofing skills

● Is detailed oriented and has strong organizational skills to accurately manage multiple calendars, competing priorities, deadlines, and various tasks

● Is self-directed and has the ability to collaborate and work in a team environment

● Approaches challenges as an opportunity for growth and improvement to our systems

● Is adept at using MS Outlook, Word, Excel, Teams, SharePoint, One Drive and Zoom

What We Have to Offer…

● Advancement and growth opportunities

● 1x1 mentoring from an experienced estate planning attorney

● 15 days paid vacation

● 8 Holidays

● Medical and vision insurance

● Supportive Team environment

● Opportunity to make a positive difference in families’ lives

How to Apply

Send an email to info@mrobinsonlaw.com with subject line: Director of Client Services – YOUR LAST NAME. Include the following information:

1. Your name, address, and phone number, including best time you can be reached.

2. Attach your cover letter with why you’re interested in the position and your resume.

3. Include your salary history and requirements.

If we feel you meet our requirements for this position, we will contact you to schedule an interview. No phone calls, please.