SENIOR SERVICES PROGRAM COORDINATOR

Job Title

SENIOR SERVICES PROGRAM COORDINATORWorking Title

VOLUNTEER SERVICES/MARKETING MANAGERPosition InformationThis position will coordinate the activities of CSS Volunteer Services for Meals on Wheels Program, Senior Centers, and Retired Senior Volunteer Program (RSVP) volunteers including: recruitment and retention through marketing, networking, advertising and social media; orientation and training of volunteer programs.This position will work in close collaboration with the Nutrition Services Manager and staff to ensure volunteer coverage for the Meals on Wheels program and meal deliveries. This position will also work with staff for any volunteer needs that the centers may have and will also be responsible for all volunteer required paperwork and on-boarding, to include orientation and any additional training.This position will also coordinate with staff on marketing initiatives (including the use of marketing pieces, networking, advertising, and social media) to actively promote the programs/facilities for the specific area of responsibility, programs and facilities.The starting rate for this position is $50,414.15 and is non-negotiable.Salary

$50,414.15 - $80,661.63 per yearGrade Code

20Position Number

2050006Essential FunctionsManages, directs and evaluates assigned staff and volunteers, processing staff concerns and problems, directing work, counseling, disciplining and completing employee performance appraisals: interviews and hires new employees; recruits and interviews volunteers; and coordinates training activities.Directs and coordinates senior services and work activities in assigned unit: organizes and prioritizes workload; makes work assignments; monitors status of work in progress and inspects completed work; reviews work requirements with staff; troubleshoots and assists with complex or problem situations; and provides direction, advice, and technical expertise.Oversees the management of assigned unit: oversees hiring, human resources, budget, finances, program and service development, technology, and the administration of programming and services.Maintains awareness of internal and external resources and advances in assigned area: conducts need assessments to analyze services needs and programs; compiles or monitors various data; and interprets data and identifies trends.Determines budget needs for assigned unit; monitors expenditures and revenues to ensure compliance with approved budget; coordinates with staff members regarding unit budget; and maintains related documentation.Prepares annual work plan for assigned unit: develops and implements long- and short-term goals and objectives; develops and implements policies and procedures; reviews and modifies policies and procedures as appropriate; and interprets Federal and State program standards.Ensures compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures: initiates any actions necessary to correct deviations or violations.Performs public relations and customer service duties: represents assigned area to the community; interacts with the media, as needed; gives speeches and makes presentations, as needed; provides information and assistance regarding programs and services; receives and responds to questions, complaints, and concerns; and initiates problem resolution.Performs other related duties as assigned.FLSA Status

ExemptHours worked per week (include over time)

40Department Code

300Department Name

Cobb Senior ServicesUnit Code

SF54Unit Name

2019 SENIOR RECREATION-UNIT COSTPosition InformationPosition Type

Full-timeJob Category

Social Services Internal or External

External-Open to Public Minimum QualificationsBachelor’s Degree in Gerontology, Social Work or related field; supplemented by three years of experience providing programs and services to senior citizens or other special population group; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.Preferred QualificationsExperience working with volunteers, volunteer scheduling and data tracking systems, such as Volgistics.Experience in marketing, social media, and publication to actively promote the programs and facilities.Experience identifying programming needs/recommendations and can implement enhancements accordingly.Experience with planning and implementing short and long term goals, objectives, and strategies for specialized area of operation to ensure efficient organization and utilization of the facilities/programs/personnel and other allocated resources.License and CertificationsPhysical AbilitiesTasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.Sensory RequirementsSome tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.Environmental FactorsEssential functions are regularly performed without exposure to adverse environmental conditions.Posting Number

03326Posting Date

07/07/2020Closing Date

07/14/2020Open Until Filled

NoEEO StatementCobb County is an equal opportunity employer.Cobb County Government does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.Employment NoticeFederal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us if you require accommodation to apply for a position. If you need assistance, please contact us at 770-528-2541Cobb County Government is a smoke-free environment for all employees.Cobb County Government is a Drug-Free Workplace. All employees are subject to reasonable suspicion and post-accident testing.Special Instructions to ApplicantsQuicklink for Posting

http://cobbcounty.peopleadmin.com/postings/28885Supplemental QuestionsRequired fields are indicated with an asterisk ().

I have read the Minimum Qualifications required for this position and understand I must demonstrate those qualifications on the application in order to be considered for this position. Furthermore, a failure to adequately demonstrate all qualifications may result in my removal from consideration. Lastly, I understand indicating "see resume" on the application and/or in a supplemental question response, may not be accepted in lieu of a completed application.

I understand and agree to these terms.

I DO NOT agree to these terms.

Are you a current Cobb County Government employee?

Yes, I am a Cobb County Government Employee

No, I am not employed by the Cobb County Government

If yes, in what department of Cobb County Government are you currently employed? (Enter N/A if not applicable - This does not include Cobb County School District employees).

(Open Ended Question)

Can you, after employment, submit proof of your legal right to work in the United States?

Yes

No

Are you 18 years of age or older?

Yes

No

I understand that all answers to these supplemental questions must be verifiable in the ‘Educational History’ and ‘Employment History’ sections of the application. Failure to provide sufficient information in these sections may result in my disqualification from the hiring process.

I understand and agree to these terms.

I DO NOT agree to these terms.

Do you have a Bachelor’s Degree in Gerontology, Social Work or related field; supplemented by three years of experience providing programs and services to senior citizens or other special population group; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job?

Yes

No

Educational Background: Mark the highest level of education you have completed.

Some high school

High School graduate or GED

Some college

Associate degree

Bachelor's degree

Advanced degree

If you have a college degree, what was your major area of study? Enter N/A if this does not apply.

(Open Ended Question)

How many years of experience do you have providing programs and services to senior citizens or other special population group?

No experience

Less than three years of experience.

Three to five years of experience.

Five to seven years of experience.

More than seven years of experience.

Please describe in detail your experience with managing and providing programs and services to senior citizens or other special population group. Enter N/A if this does not apply. See resume will not be accepted.

(Open Ended Question)

Do you have experience coordinating and implementing program/facility volunteers and sponsors?

Yes

No

Describe your experience coordinating and implementing program/facility volunteers and sponsors. Enter N/A if this does not apply. See resume will not be accepted.

(Open Ended Question)

Do you have experience in volunteer recruitment and outreach?

Yes

No

Describe your experience in recruiting volunteers and outreach. Enter N/A if this does not apply. See resume will not be accepted.

(Open Ended Question)

Do you have previous experience coordinating marketing initiatives?

yes

No

Describe your marketing experience. Enter N/A if this does not apply. See resume will not be accepted.

(Open Ended Question)

Do you have work related experience working with social media websites?

Yes

No

Describe your experience managing social media platforms and building social media engagement. Enter N/A if not applicable. See resume will not be accepted.

(Open Ended Question)

The starting salary for this position is $50,414.15 per year. Are you willing to accept this pay rate?

Yes

No

I understand that a resume must be attached to my online application in order for it to be deemed complete.

Yes

No

If you receive a conditional offer of employment, you will be required to satisfactorily complete the following elements: a criminal background check and a credit check. Please note that a criminal conviction may not disqualify you from consideration. Are you willing to accept these terms?

Yes, I accept these terms

No, I DO NOT accept these terms

Documents Needed to ApplyRequired Documents

Resume

Optional Documents

Cover Letter

Diplomas/Degrees/Transcripts

Letter of Recommendation

Cobb County Human Resources 100 Cherokee StreetMarietta, GA 30090Email: cobbemployment@cobbcounty.orgMain Number: (770) 528-2541Employment Desk: (770) 528-2535RSS FeedCobb County Government participates in the E-Verify program, which is an Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. Company ID: 35131Registered 10/18/2006