Invoice Specialist and Data Analysts (billing, invoicing, data entry) (Rochester)

Calero-MDSL is hiring for Invoice Specialists and Expense Analysts.

We are currently working remotely due to COVID, but will ideally go back into the offices around the fall.

Invoice Specialist -

Job Description

Essential Duties and Responsibilities:

-Receive mail and prepare for electronic scanning

-Download electronic invoice images

-Preparation of client’s telecom invoices for processing (manual/master feed process)

-Validate accuracy of download process

-Monitor client invoices to ensure expected invoices are received and loaded monthly [track, order, and obtain -missing invoices]

-Interact with internal staff and client as required, including vendors

-Maintain the highest quality customer service and promote a positive attitude

Knowledge, Skills and Abilities:

-High school diploma or GED required

-Working knowledge of Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and/or AP financial systems

-Ability to work in a team environment - Team Player mentality

-Effective communication skills; oral and written

-Detail oriented

-Ability to learn and have a working knowledge of company's software application

-Must be able to multi task, prioritize, manage work load and deliver results

-1 year minimum of previous customer service experience and clerical experience

Expense Analyst

Job Summary:

The Expense Data Analyst role provides our customers with a full view of their vendor services, enabling them to make better decisions on their day-to-day operations. This includes evaluating invoices, assisting in managing their inventory and data usage as required by specific customer agreements.

Calero-MDSL Expense Analysts:

· Love recommending business process enhancements for large enterprise companies

· Enjoy interacting with customers and solving their challenges

· Pay attention to details and aren’t afraid to innovate when processes can be improved

Duties and Responsibilities of the Job:

· Analyzes contracts, inventories, and invoice details to identify cost savings

· Reviews and evaluates records & reports for accuracy

· Escalates and works with a wide range of vendors to resolve reporting and billing discrepancies

· Assists in responding to client escalations and complaints

· Collaborates with internal team and client to provide analysis of savings and utilization for negotiation with carriers

· Ties inventory information to invoice billing details to show full view of inventory

· Delivers inventory project results for client completion sign-off

Education and Experience:

· BA/BS degree (Finance, Business, Mathematics or IT preferred), or equivalent combination of education and experience

· 2-5 years’ experience in data analysis billing, finance, engineering or consulting is required

· Demonstrated track record of success in a fast-paced environment

· Experience in direct client interaction is required

· Intermediate Excel skills are preferred

· Experience in a software industry necessary; telecommunications or networking industry a plus, but not required

· Strong communication styles and techniques: ability to communicate across the product development team and with business stakeholders

· Strong analysis and negotiation skills, ability to identify and resolve missing details