Billing Supervisor/Manager

DescriptionAs Billing Team Supervisor, you will be responsible for managing and assisting Billing Team Specialists with local billing service delivery. The Billing Team Specialists staff provide onsite billing support for our client's line of business, which requires diligent outreach to business and client operations teams. You will be responsible for staff training, mentorship, and performance evaluations while ensuring internal customer satisfaction with billing support. This role will handle troubleshooting and escalations research aligned with communication protocols and will serve as the primary point of contact for our client regarding billing issues. You are responsible for escalating unresolved billing issues to Finance team management. For immediate consideration please email your updated resume to James.Snell@RobertHalf.comJOB REQUIREMENTS Supervising, training, motivating, and leading the Billing Specialists Oversee billing process at the time the billing inquiry sent by Operations group until the invoice submitted to client Perform regular audit on billing process, propose necessary changes and implement the new procedures as needed. Work as liaison between billing group and multiple departments – Operations, Accounts Receivable, and Finance group Approve invoices for submissions and credit memos creation Maintain trackers on billing activities, outstanding billing issues, vendor invoices and client billings Solving any billing issues and escalating complex issues that require assistance Meeting with the Billing Specialists on their team to review their unbilled amounts and review their overall management of partners' inventories, identify issues; guide the Billing Specialists as to the best course of action for working with their assigned projects and assist to resolve on an as needed basis; keep the Assistant Controller and Controller informed of all issues and actions being taken, and; escalate issues to the Assistance Controller and Controller for resolution, as appropriate. Ensure that the workloads (both long and short-term) of their team members are properly balanced and weighted. Continually assess billing team procedures to help identify strategies and process improvement, to maximize productivity and increase billing output quality Provide consistent feedback to team members and provide continuous updates to Controller and Assistant Controller to identify training opportunities Conduct annual performance evaluations of team members Must be able to effectively communicate with all levels of staff Must have extraordinary attention to detail and the ability to work well under pressureQUALIFICATIONS Bachelor's degree in Finance, Accounting, or related field Three (3) years billing supervisory experience Strong leadership and direct client interfacing experience required Highly proficient in Microsoft office, specifically Microsoft Excel. Skilled in billing, reporting, analysis, problem solving and relationship building. Excellent verbal and written Strong attention to detail, organizational and problem-solving and math skills. Experience excelling within fast paced, high energy environments. Entrepreneurial minded with an internal drive to continuously hit goals and succeed. Experience with Microsoft Dynamics NAV is preferred Billing experience requiredRequirementsBilling, MS Excel, NavisionAccountemps, a Robert Half Company, matches highly skilled professionals with accounting finance jobs on a temporary and temporary-to-hire basis. From accounting clerks and bookeepers to accounts payable and staff accountants, we provide you with access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998. Download our mobile app to take your job search on the go! Contact your local Accountemps office at 888.490.3195 or visit www.roberthalf.com/jobs/accountemps to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 Accountemps. An Equal Opportunity Employer M/F/Disability/VeteransBy clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $24.74 - $28.64 / HourlyLocation: Burbank, CADate Posted: July 13, 2020Employment Type: TemporaryJob Reference: 03070-0011503511Staffing Area: Temporary Accounting u0026 Finance