Site Operations Manager (Blackfoot,Idaho)
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Job Description | Site Operations Manager (SOM)
ABOUT ROMANOFF RENOVATIONS:
Romanoff Renovations, a nationally recognized and awarded provider of flooring installation and bathroom renovation services for the nation's largest big box retailer, has been named to the 2015 Inc. 5000 list of America's Fastest Growing Companies, earning the position of #2677 on the Inc. 5000's annual ranking, and #186 of America's top construction companies. Established in 1974 and headquartered in Atlanta, GA, Romanoff Renovations has 48 offices located throughout the East and West coasts.
WHO WE ARE:
Good people do good for other people. To this end, everyone at Romanoff subscribes to a common set of values, housed under the simple premise of “Do the Right Thing.” This is found in our passion to Commit to Excellence, Listen, Give Back and show Respect for All. The spirit of our values can be felt throughout our work environment, in how we make decisions, how our teams interact, and how we go above and beyond to care for our customers and community. Also prevalent in our culture is a strong thirst for innovation, with the intent to meet our company’s overarching goal of Enhancing Lives. Coupled together, our culture is one of continuous growth, with a great deal of fun along the way.
JOB SUMMARY
The Site Operations Manager is responsible for executing assigned office production metrics, development and management of a team of Operation Managers and maintaining positive communications with customers. The Site Operations Manager is responsible for managing salaried and hourly associates in several locations for optimal performance. The position reports to the District Operations Manager (DSOM) and oversees a specified site location.
ESSENTIAL FUNCTIONS:
Oversee production in assigned office to include; backlogs, aging report, and KPI’s
Ensure that office is dispatching and resulting in a timely manner
Ongoing recruitment performed
Ensure that pad and warehouse inventory is accurate and runs efficiently
Identify key areas of opportunity for improvement and work to develop self and the team with a focus on continuous improvement.
Assign duties and recurring task to appropriate roles to ensure the office is properly following SOPs and company established best practices.
Ensure office scheduling capacity is optimized
Audit and count pad
Build and sustain relationship with The Home Depot associates and DSM by meeting regularly and proactively communicate with DSM when customer issue arises.
Visit local Home Depot stores a regular basis to ensure relationships are established
Expedited care tickets are responded to immediately. Work with THD and customer for resolution.
Answer and respond to inquiries from the RCS
Adherence to SOP
MINIMUM QUALIFICATIONS:
Must have a valid driver’s license, reliable transportation, and possess vehicle insurance.
High School Diploma or Equivalent
Minimum 3 years of relevant experience
Strong verbal and written communication skills with the ability to communicate across all levels of the company
Strong customer service skills, ability to provide a positive and professional experience
Ability to lead teams to accomplish common goals
Ability to juggle competing priorities and adapt to unique situations.
Strong computer skills
Ability to travel to field offices, jobsites, and The Home Depot stores
PREFERRED QUALIFICATIONS
4+ years of experience in a production environment and supervisory role building teams and improving teams
Background in floor covering and/or understands construction
Previous experience in residential construction a plus
KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES
Self-Starter and team player
Comfort with public speaking/teaching
Flooring installation knowledge and ability to complete minor repairs
Organized and detail oriented
Ability to multi-task
Ability to show empathy to customers and installers
Strong autonomous performer
Functions with a sense of urgency
Makes decisions with discernment, considering all sides
Ability to read diagrams and installation specs
Familiar with OSHA workplace regulations
PHYSICAL ACTIVITY
Sitting up to 5 hours a day
Constant use of hands to type and write
Stand up to 6 hours a day
Lifting 50 pounds, occasionally
Driving a forklift, occasionally. Romanoff Renovations will provide training and certifications as needed
BENEFITS
Medical, Vision, Dental Insurance
Bonus Program
401k with Company Match
Paid Holidays
Personal Time Off
Earned PTO for Community Service
Romanoff Renovations is an equal opportunity employer and we are committed to maintaining a diverse workforce provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
Vacancy expired!