As a Business Analyst, you accelerate growth by serving as the liaison to the business community providing technical solutions to meet end user needs. You are passionate about combining your expertise in business processes and technical capabilities to implement solutions that increase revenue while enhancing the client experience. You excel at assisting in the refinement, validation and documentation of requirements and educating your business units on their current and future direction. You possess an intimate knowledge of your supported business units and company-wide systems and capabilities. You focus on gathering and analyzing information to formulate simple solutions for complex business requirements. You have a keen ability for identifying roadblocks and overcoming obstacles to see your projects completed effectively and efficiently. You thrive in an office environment supporting multiple business units. 5-10 years of experience. Responsibilities
- Reviews, analyzes, and evaluates information technology systems operations.
- Serves as primary point of contact between users and engineering/development staff.
- Supports the process of translating business needs into formal technical requirement deliverables.
- This position requires a go-getter with critical thinking skills, ability to effectively lead cross functional teams, and a familiarity with Salesforce.
Determines user needs and requirements and recommends ways to improve systems.
Identifies, documents, reports and tracks system issues.
Reviews, analyzes, and evaluates information technology systems operations.