03 Jul
Genesys Cloud Architect/ Senior Genesys Cloud
Vacancy expired!
VDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals based on their strengths. To apply, please visit: https://www.vdart.com/suppliers/ Genesys Cloud Architect/ Senior Genesys Cloud Remote/Detroit, MI Full Time Experience and Qualification:
- Genesys Pure cloud (ININ) solutions Architecture, development, Implementation, Configuration and support.
- Genesys Pure Cloud solutions design & implementation & would be good to have. AWS knowledge is also preferred.
- Candidate should be able to design and implement Genesys pure cloud environment configuration, implementation and deployment to production.
- Candidate is expected to work with their internal telecom, infra groups to support Pure cloud implementation.
- Ensure Necessary technical help and support for Genesys Pure cloud implementation.
- Candidate is expected to liaise with Business users, call center groups for Pure cloud implementation and support.
- Participate in business stake holder meetings, orientation and ongoing training of new IT staff
- 10+ Years of experience in Contact center technology skill-set with Genesys Pure cloud resource with hands on experience in implementing pure cloud solutions.
- Strong experience in Genesys solutions and its products & technology
- Strong experience Cloud enablement of contact center solutions
- Implementation and release management process.
- Good communication skills and presentation skills.
Vacancy expired!