Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Boeing Global Services (BGS) is seeking an Experienced Field Service Representative (FSR) to support the KC-46 aircraft at Miho Air Base, Japan .Come be part of an exciting new contract with the Japanese Air Self-Defense Force (JASDF) supporting their new KC-46 tanker fleet. We are looking for a KC-46 operations and maintenance expert to serve as an on-site Field Service Representative (FSR). The objective of this position is to identify remedies to aircraft anomalies so the JASDF can return aircraft to fully mission capable status. In this position you'll provide overall air vehicle technical support, guidance and expertise by working with JASDF personnel directly by researching anomalies, troubleshooting issue, and offering “over the shoulder” guidance.FSRs are the in-person Boeing "face" to the customer, so personal appearance (grooming and dress), a helpful and friendly demeanor, and the ability to speak and write in a professional, unambiguous manner while working unsupervised for extended periods of time are paramount.Working hours will nominally be 5-days a week (M-F), 8-hours per day. Additionally, FSRs must be willing to work flexible hours (i.e. on-call 24 hours per day, and 7 days per week) as the job requires. Deployment travel is anticipated to occur once annually.This is a Long-Term Assignment to Yonago, Japan for one year with options for two additional years. Relocation/assignment benefits to the international location will be provided. Although the primary job posting is listed as Seymour Johnson AFB, NC, relocation benefits to this site will not be provided but the selected candidate is not required to report to this duty station.RESPONSIBILITIES INCLUDE:Providing technical guidance in the normal operation and maintenance of the KC-46
Investigating system and sub-system issues and analyzing hardware and software issues to determine root cause
Resolving technical issues dealing with airframe and mission systems.
Supplementing local training by providing technical guidance and informal on the job training (OJT) for aircraft and support equipment
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):A current U.S. passport that expires no sooner than May 2023
Minimum 3years experience with KC-46 aircraft in a maintenance and operations role
Minimum 3 years experience/knowledge in the areas of avionics, general aircraft, and propulsion.
Ability to read and interpret drawings, wiring schematics, and maintenance task procedures
Experience teaching peers in a non-classroom setting
At the sole discretion of leadership, an FSR must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE):Experience using Boeing web based Information Systems such as My Boeing Fleet, VECTOR (technical inquiry request system), REDARS, and PSDS
Avionics systems troubleshooting skills
Previous military experience or extensive familiarity with military operation and maintenance procedures
Familiarity using Aircraft Maintenance Manuals, Illustrated Part Catalogs
Airframe & Power plant (A&P) License
Japanese language skills
Ex-Pat Information:Candidate must be able to obtain a work visa, depending on requirements of the country.
Candidate must be able to meet the cultural requirements of the country, as applicable.
Employment is contingent on the candidate’s ability to satisfy all labor and immigration formalities of the country.
Because the candidate selected will be expected to go on an international assignment, the offer will be contingent upon the candidate’s ability to obtain clearances from International Health Services and the receipt of a visa/work permit to the country in which he or she will be assigned. These contingencies also apply to any/all family members who may be relocating with the candidate.
Typical Education/ Experience:Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 6 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+4 years' related work experience, 10 years' related work experience, etc.).Drug Free Workplace:Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.Equal Opportunity Employer:Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.