05 Jul
Desktop Support Technician
Vacancy expired!
At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. We currently have a new opportunity available for a Desktop Support Technician II to join our client for an on-site position located in Bay Point, CA. 1 year contract (extensions possible) Day Shift: Monday-Friday 8am - 5 pmResponsibilities:
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
- Documents, maintains, upgrades or replaces hardware and software systems
- Supports and maintains user account information including rights, security and systems groups
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
- Determines and recommends which products or services best fit the customers' needs
- Works under general supervision
- 3-5 years of experience in the field or in a related area required
- Knowledge of a variety of tech support concepts, practices, and procedures
- Experience and judgment to plan and accomplish goals
- A certain degree of creativity and latitude required
- May require an associate degree or equivalent
- Must be able to perform hands and feet support for occasional networking and server tasks
- Must have break-fix experience
- Good communication skills
- Reliable transportation
- Ability to work independently
- Able to adapt to changes in the environment quickly while learning new processes
- A+ Certifications a Plus!
- Must be able to lift up to 50lbs, stoop, kneel, walk, and stand
- Service Now experience a plus
- Must be able to work in a manufacturing environment
Vacancy expired!