RN - Care Coordinator

OverviewMercy Medical Center, a Dignity Health member, has been building a rich history of care in our community for more than 100 years. We have grown from a small one-story wooden structure into a major healthcare provider with a new 186-bed main campus, offering the latest in facility design and technology. Mercy also operates Outpatient Centers, a Cancer Center and several rural clinics.Wherever you work throughout our system, you will find faces of experience with dedication to high quality, personalized care. Joining our 1,300 employees, 230 physicians and many volunteers, you can help carry out our commitment to providing our community with the excellence they have come to associate with Mercy Medical Center.ResponsibilitiesPosition Summary:The Care Coordinator is responsible for assessing, planning, facilitating and advocating for options and services through a continuum of care from point of contact through discharge on assigned patients.The Care Coordinator performs this role in such a manner as to meet the individuals health needs while promoting quality and cost effective outcomes. The positions emphasis will be on care coordination, communication and collaboration with nursing, physicians, departments within the medical center, insurers and post-acute service providers to pace the care toward optimal outcomes within the appropriate level of care.The Care Coordinator will advocate for the patient and family by identifying and valuing patient choice, spiritual needs, cultural, language and socioeconomic barriers to care transitions. In addition, the Care Coordinator will protect confidentiality while striving to achieve high levels of patient satisfaction.The Care Coordinator consistently conducts the utilization review process and the discharge planning process as required by hospital policies, standards of practice and Federal and State regulations.Minimum:

Must possess and maintain a current Registered Nurse license with the state of California

Minimum of 3 years nursing experience in an acute hospital setting.

Prior Care Coordination experience in a clinical or insurance setting is required. If operational conditions permit, training a candidate without the required experience may be considered.

Excellent customer service and presentation skills are a must.

Strong interpersonal and written communication skills are essential.

Demonstrated ability to apply analytical and problem solving skills.

Demonstrated ability to manage multiple tasks or projects effectively.

Ability to work independently as needed with a high degree of detail orientation.

Ability to work efficiently in a fast-paced environment with changing priorities.

Preferred:

BSN degree or experience equivalent preferred.

CM certification preferred RN

A Master's Degree in nursing with a concentration in Case Management can serve as a substitute for the experience requirement

QualificationsMinimum Requirements:

Must possess and maintain a current Registered Nurse license with the state of California

Minimum of 3 years nursing experience in an acute hospital setting.

Prior Care Coordination experience in a clinical or insurance setting is required. If operational conditions permit, training a candidate without the required experience may be considered.

Excellent customer service and presentation skills are a must.

Strong interpersonal and written communication skills are essential.

Demonstrated ability to apply analytical and problem solving skills.

Demonstrated ability to manage multiple tasks or projects effectively.

Ability to work independently as needed with a high degree of detail orientation.

Ability to work efficiently in a fast-paced environment with changing priorities.

Preferred:

BSN degree or experience equivalent preferred.

CM certification preferred RN

A Master's Degree in nursing with a concentration in Case Management can serve as a substitute for the experience requirement

Connect With Us!Not ready to apply, or can't find a relevant opportunity?to learn more about a career at Dignity Health and experience #humankindness.Equal OpportunityDignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, pleaseDignity Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request . We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).Dignity Health participates in E-verify.Employment Type Full TimeDepartment Care CoordinationHours / Pay Period 80Facility Mercy Medical Center MercedShift DayStandard Hours Monday to Friday 8am to 4:30pm alternate weekends.Work Schedule 8 HourLocation CA-MERCED