10 Jul
ServiceNow Developer
Vacancy expired!
- Experience using JavaScript, XML, and HTML;
- Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP, etc.)
- System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP • Fundamental knowledge of networking including TCP/IP ports and firewalls, n
- Network protocols, and IP networks
- Strong communication, Strong presentation and writing skills
- Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
- Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
- Experience with extending the ServiceNow schema to custom applications
- Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
- Understands technical and functional design requirements related to ServiceNow
- Create and manage scripts and workflow.
- Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
- Experience with relational databases (e.g., MySQL, Oracle)
- A fundamental understanding of ITSM, ITIL or CMDB
- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
- Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
- Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
- Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
- Custom UI Changes with usage of Web Technologies such as DOM, HTML changes.
- Experience with ServiceNow's ServiceWatch and/or Discovery tools • Experience presenting and conducting demo reviews with client stakeholders
- ServiceNow System Admin certification (admin or higher);
- A minimum of 2 years of related work experience;
- Demonstrated ability with ServiceNow incident, change, problem, request, CMDB and knowledge management applications;
- Experience in IT service management, ITIL certification preferred;
- Ability to analyze, troubleshoot and resolve complex software application related problems;
- Exceptional customer service skills;
- Applies standard methodology, techniques, procedures and criteria;
- ITIL v3 Certification;
- Ability to analyze raw results, determine/resolve bottlenecks, and create meaningful documentation of testing scenarios and results;
- 3-5 years’ experience with ServiceNow administration;
- Up-to-date knowledge of marketplace and technology changes pertinent to ServiceNow, monitoring tools, and ITIL processes;
- ServiceNow Certified System Administrator or ServiceNow Certified Application Developer;
- Experience troubleshooting integration management, security, and application issues;
- Experience with JavaScript, XML, HTML, CSS, and web service integrations using REST, SOAP, etc.
Vacancy expired!