Patient Accounts Rep

We Are HiringLocation: Ascension St. Vincent's Birmingham - North Tower Schedule: Monday - Friday, 7am-5pm Why Join Ascension? More Than a Job: Working for Ascension is more than just a job. It’s a career where your talent and passion for delivering quality healthcare can make a difference for patients, team members, and the community.

Compensation/Benefits: At Ascension, we care for the people who are the foundation of our work to fulfill our mission: our associates. We offer a comprehensive benefit package inclusive of medical, dental, vision, retirement, and generous PTO. Associates can also take advantage of other great benefits like tuition reimbursement or adoption assistance.

Leadership Development: We know that the development of our associates is key to our mission of providing the best care possible to those we serve. We have various in-depth leadership programs to meet you where you are on your career journey.

What You Will DoInitial contact for the public. Receive payments and allowances and perform data entry of payments, allowances and account adjustments in an accurate and timely manner. Handle inquiries, complete correspondence, accept private payments and post cash on a daily basis.Review and process insurance explanation of benefits statements for accuracy. Refers debit/credit balances to collectors and refers credit balances for resolution. Review accounts on which credit balances exist and determine reason for the credit balance. Appropriately adjusts the contractual allowance if in error, complete a transfer if a payment was applied to an incorrect account or request a refund if an overpayment exists.

Report recurring insurance payment discrepancies and work with team to resolve. Identify accounts on which contractual adjustments are incorrect by working the daily credit balance report.

Reconcile bank deposits to payments entered into the financial system in a timely manner to ensure accurate account data.

Review accounts and respond in a timely manner. Respond to third party inquiries and works to resolve circumstances that create unwarranted debit/credit balances.

What You Will NeedEducation:High school diploma or GED required.

Additional Preferences1 year customer service related experience, medical office experience preferred Why Join Our TeamAscension St. Vincent's has been serving Birmingham and surrounding communities for more than 120 years. We employ over 4,800 associates across five hospitals in addition to outpatient health centers, physician offices, rehabilitation centers and more. Ascension St. Vincent’s is committed to providing compassionate, personalized care for all, including our associates. We offer a place of respect and inclusion, as well as a rich learning environment with countless opportunities for career growth and professional development. If you are looking to make an immediate impact in your community, we invite you to explore a career with Ascension St. Vincent's today. When you join Ascension, you join a team of over 150,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today. Equal Employment Opportunity EmployerAscension St. Vincent Health System is an Equal Employment Opportunity (EEO) and Affirmative Action employer. Associates and Applicants receive fair and impartial consideration without regard to race, color, religion, national origin, citizenship, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status.Pay Non-Discrimination Notice: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdfFor further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfEEO is the Law Poster Supplement (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccpeeosupplementfinaljrfqa508c.pdf) Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPosterES.pdf)